Big 4 Australian Bank
Challenge
This Australian Big 4 Bank faced challenges in analysing and centralising their Social Media Advertising data.
The data was scattered across multiple disparate systems, making it difficult to consolidate information on cost, run time, results, and feedback. Collating and reporting on the various data sources consumed a significant amount of time and resources.
Over 1500 hours per month was being spent by the bank on manually creating reports, gathering data from multiple sources by hand, and trying to blend and analyse said data without external help.
Solution
9X5 proposed and implemented Domo, a cloud-based analytics platform, to address the bank’s data consolidation challenges.
Domo was chosen for its ability to centralise disparate systems and provide a user-friendly dashboarding platform, enabling easy access to all the required information in one place.
Domo proved instrumental in managing the bank’s massive data volumes, with over 1 billion rows of data ingested daily and approximately 400 billion rows per year. The platform efficiently stored, visualised and blended this this data, enabling the bank to analyse their data faster than ever before, and enhanced their decision-making.
The implementation of Domo significantly reduced the bank’s manual reporting efforts, saving hours of valuable time. Previously, the bank conducted a lengthy four-hour meeting twice a month to review advertising statistics. With Domo, these meetings became obsolete, as staff and decision-makers gained access to real-time, on-demand information through the platform.
Impact
The adoption of Domo has had a profound impact on the Big 4 Australian Bank and its operations.
Domo’s centralised data approach eliminated the need for manual data collation and reporting. This automation saved the bank significant hours and resources that were previously allocated to compiling reports, enabling employees to focus on more strategic tasks.
Domo empowered the bank’s staff and decision-makers with a comprehensive view of their social media advertising data in real-time. By accessing Domo’s intuitive dashboarding platform, they can make data-driven decisions faster and with greater accuracy, improving the effectiveness of their marketing campaigns.
Seamless Collaboration: With over 100 Domo users within the bank and external marketing agencies, Domo facilitated seamless collaboration and data sharing. Marketing agencies working on social media campaigns for the bank gained access to the bank’s Domo instance, ensuring transparency and alignment in data analysis and reporting.
By centralising and streamlining the data analysis process, Domo enabled the bank to operate more efficiently. The platform’s ability to store and visualise vast amounts of data in an organised and accessible manner significantly reduced the time and effort required to extract insights and generate reports.
9X5 successfully addressed the Big 4 Australian Bank’s challenges in analysing and centralising their social media advertising data. By implementing Domo, the bank experienced significant time savings, improved decision-making capabilities, enhanced collaboration, and increased operational efficiency.
The successful partnership between 9X5 and the bank showcases the transformative power of analytics solutions in addressing complex data management issues within large organisations.
Client Overview
Our client is one of Australasia’s largest financial institutions and employers, with over 32,000 staff and over 8.5 million customers.
As a truly globally-focused organisation, their scale and connectivity allow them to tackle some of the biggest challenges facing our business and community such as climate action, affordable housing, and backing Indigenous businesses.
Connectors Utilised
Google Analytics
Meta Business
Excel
YouTube
Penola Catholic College
Challenge
Before implementing Education360, Penola Catholic College faced challenges leveraging student data. The data was scattered across multiple sources, making it difficult and time-consuming for educators to collect and access necessary information about their students.
This abundance of data across multiple disparate systems also hindered the ability to synthesise and analyse it to gain meaningful insights. As a result, educators struggled to identify at-risk students and provide timely support, leading to potential gaps in student learning and growth.
Solution
To address the challenges faced by Penola Catholic College in effectively leveraging student data, 9X5 implemented their premier data analytics, monitoring and visualisation tool, Education360.
Utilising the powerful capabilities of Domo. Education360 serves as the centralised hub for all student data, bringing together information from various sources into one comprehensive dashboard.
Education360 was specifically tailored to address Penola’s main pain points, taking into account their unique challenges. It seamlessly integrated both on-premise and cloud-based data, ensuring that staff members could easily access and utilise the data they needed.
Additionally, the platform offered the ability to annotate within the data itself, facilitating collaboration among staff members and enabling them to hold themselves and students accountable for progress. Whether they needed a class summary or wanted to drill down to individual student profiles, the platform allowed educators to visualise and analyse data, enabling informed decision-making quickly.
Impact
Implementing Education360 at Penola Catholic College has significantly impacted the school’s ability to leverage student data and address the challenges they faced effectively.
The consolidation of data from multiple sources into comprehensive dashboards has streamlined the process of collecting and accessing student information. Educators no longer need to spend valuable time searching for data across disparate systems. The centralised hub provided by Education360 allows for efficient data retrieval, saving time and effort for educators.
“We had data in ten different places, forcing staff to go to ten different locations to find out everything they needed to know about their students. It was too much to expect.” Anthony Austin, IT Manager, Penola Catholic College
By synthesising and analysing the collected data, educators can now identify trends, patterns, and areas of improvement more effectively. This has enabled them to proactively identify at-risk students and provide timely support, closing potential student learning and growth gaps. The ability to drill down to individual student profiles has allowed educators to understand each student’s academic journey better and personalise their approach to support their unique needs.
Another positive impact of Education360 is the enhanced collaboration among staff members. The platform’s annotation feature facilitates communication and collaboration, enabling educators to share observations, strategies, and interventions within the data. This fosters a collaborative and accountable environment where staff members can work together to support student progress.
Education360 has transformed the way Penola Catholic College utilises student data. The centralised access to comprehensive data, coupled with powerful analytics and visualisation tools, has enabled educators to make informed decisions, tailor interventions, and provide targeted support to students.
Client Overview
Located in Melbourne, Australia, Penola Catholic College is a co-educational secondary school with a mission to cater for the spiritual, educational and formative needs of young men and women who seek the Catholic values of the College.
With over 1,500 Students and 250 Staff Members, Penola Catholic College has become a leading Melbourne-based school in technology, innovation and data awareness.
Connectors Utilised
Google Analytics
Email Connector
Excel
