OUR ETHOS

Specialist expertise meets bespoke solutions

9X5 was founded on a simple premise; to help businesses embrace technological innovation and realise their digital ambitions. Our approach is one of trusted partnership, focusing on providing sustained value and not on the next contract.

Unlike other technology and digital providers, we have designed our entire business to focus on what our clients are actually needing, strategic digital strategy and the seamless delivery of ICT services and infrastructure. Our approach redefines technology as a service and provides top-tier ICT expertise to our clients, regardless of size or complexity.

We invest heavily in our people, processes, and tools to ensure you can access the best ICT services when needed. We help you navigate the complex world of digital transformation to grow your business, delight your customers and provide new ways of working for your team.

Our Vision & Mission

9X5 creates purposeful technology-based solutions that transform our clients and improve the lives of their customers. We fuse technology, process, and people with our core values of openness, trust and diversity to create digital futures where businesses, communities and individuals thrive.

Our Values

Our commitment to a sustainable future.

We embrace our responsibility to help reduce global emissions to net zero by 2050. In 2022 we put our Zero Emissions Policy in place, which focuses on reducing the impact of our supply chain where possible and making investments into the green economy where we can not. In 2023 we opened our 5-star rated Melbourne office, where efficient lighting, electronics and workspaces dramatically reduce our carbon footprint.

Our Leadership Team

Our leadership team play a vital role in driving our growth and success. The team combines technical expertise with strategic thinking to navigate the industry’s complexities and our client’s challenges. Together they foster innovation, cultivate a positive, values-based culture, and steer 9X5 towards achieving its goals.

Matthew Willie

Chief Executive Officer
Matthew is an experienced IT leader with a diverse background in technology and business. With a strong passion for innovation and problem-solving, Matthew has excelled in various roles, leveraging his expertise in data analytics, project management, and strategic planning. His exceptional leadership qualities and collaborative approach have earned him recognition and success throughout his career.

Daniel Field

Chief Financial Officer
Daniel Field is a seasoned financial leader with a proven track record as a Chief Financial Officer. With extensive experience in financial management, strategic planning, requirements gathering and risk assessment, Daniel delivers exceptional financial performance and successfully guides organisations through periods of growth and change. Daniel also thrives in providing insights into the data and analytics space for many of 9X5's clients.

David Diako

Chief Operating Officer
David effectively manages and coordinates the day-to-day operations of his team, ensuring the seamless execution of projects and services. His strategic mindset and analytical approach enable him to identify areas for improvement, implement process enhancements, and optimise resource allocation.

Simon Zanatta

Head of Client Relations
Simon Zanatta is an accomplished ICT professional with a strong background in IT management and driving customer success. As our Head of Client Relations, Simon excels at building and maintaining strategic partnerships, providing clients with a tailored digital strategy, as well as ensuring customer satisfaction. With a proven track record of delivering exceptional client experiences, he possesses a unique blend of relationship management, leadership, and strategic thinking skills.

Michael Williamson

Head of Sales and Marketing
Michael is an accomplished Head of Sales and Marketing known for his strategic vision and innovative approach to sales and marketing. With a wealth of experience in brand management, digital marketing, and customer engagement, Michael has consistently driven business growth and increased market share for several technology-based organisations.

Chris Gill

Head of Delivery
Chris Gill, a dynamic IT professional, boasts a rich background spanning Project Management, Business Analysis, and a decade in Technical Support and running Support teams. Recognised for outstanding interpersonal skills, adept problem-solving, and analytical prowess. A customer-focused team player excelling in client engagement, agile frameworks, and leadership roles. Chris is committed to delivering top-notch outcomes, is adaptable, and takes ownership of challenges.

Supporting our community

Community and not-for-profit organisations are hugely important in improving the communities we operate in. Our Community Partnership Scheme recognises this and delivers discounted consulting and technology services to organisations that may need help evolving in the digital age.