Whether looking to manage IT operations, implementations, security or network monitoring, we help tailor the right ManageEngine solution for your business needs.


Scalable and secure networks are a necessity to ensure success in the modern digital economy. Yet, with rising demands and limited resources, implementing the correct set of tools and controls for your business takes a lot of work.

As a leading ManageEngine partner, 9X5 supports your IT and security staff by configuring and deploying ManageEngine to ensure seamless deployment and support of the tools you need to secure and manage IT networks, connected devices, deployed apps and infrastructure.

Simon Zanatta

Head of Client Relations


Key Applications

Active Directory management

ADManager Plus

Manage and report on Active Directory, Microsoft 365, and Exchange from a web-based console. Automate user life cycle management, facilitate access governance with workflows, perform secure delegation to the help desk, and satisfy compliance audits.

ADAudit Plus

Maintain network security and compliance by tracking critical GPO changes, monitoring user logins, analyzing account lockouts, spotting malicious insiders, and more.

ADSelfService Plus

Implement self-service password management and SSO for logins to Active Directory and enterprise cloud apps. Secure machine (Windows, Linux, and macOS) and VPN logins with MFA. Protect against credential theft with adaptive and risk-based conditional access.

Exchange Reporter Plus

Monitor Exchange Server, Exchange Online, and Skype for Business and audit changes in real time. Get reports on Exchange entities, such as mailboxes, mail traffic, public folders, OWA, and ActiveSync, and Skype for Business configuration and usage details.

RecoveryManager Plus

Perform incremental or full backups and choose from multiple modes of restoration for Active Directory, Azure AD, Office 365, and Exchange environments to protect your data against ransomware and ensure unprecedented resilience during disaster recovery.

Identity governance and administration


Manage user identities and access, deploy adaptive MFA, protect privileged accounts with UBA, and ensure regulatory compliance for hybrid environments connecting Active Directory, Azure AD, Exchange, Microsoft 365, and more.

M365 Manager Plus

Report on, manage, monitor, audit, and create alerts for critical activities in Exchange Online, Azure AD, Skype for Business, OneDrive for Business, Microsoft Teams, and other Microsoft 365 services from one place.

Identity Manager Plus

Provide users with secure, one-click access to business applications. Centrally manage access to on-premises and enterprise SaaS applications and get deep insights into app usage, user access, and admin activities.

Privileged access management


Secure administrative access to critical IT systems. Establish strict governance over privileged access pathways. Prevent security risks using cutting-edge session management capabilities and advanced analytics.

Password Manager Pro

Eliminate password fatigue with secure, centralised vaulting of privileged passwords. Prevent privilege abuse by enabling selective password sharing and granular access controls based on user roles and requirements.

Key Manager Plus

Gain complete visibility and control over your crypto-key environments. Prevent costly service downtime and impersonation attacks via end-to-end life cycle management of SSH keys and SSL/TLS certificates.

Access Manager Plus

Regulate privileged access to remote enterprise systems via encrypted gateways from a unified console. Achieve total visibility into all kinds of privileged access with extensive session shadowing and auditing capabilities.

Enterprise and IT Service Management

ServiceDesk Plus

Supercharge your IT service desk with our full-stack ITSM solution with native IT asset management and enterprise service management capabilities.

Customer service management

SupportCenter Plus

Effectively manage customer tickets, client accounts, and service contracts to facilitate a superior customer experience with our web-based customer support software.

IT asset management


Monitor the IT asset life cycle from acquisition to retirement, ensure license agreement compliance, and leverage other industry-recommended IT asset management capabilities.

Endpoint management

Endpoint Central

Manage modern and legacy servers, laptops, desktops, mobile devices, and browsers from a single console.

Mobile Device Manager Plus

Securely manage corporate and personally owned devices running Apple OSs, Android, Windows, and Chrome OS.

Patch Manager Plus

Configure automated patch deployment for Windows, macOS, and Linux endpoints, with patching support for over 900 third-party updates across more than 500 third-party applications.

Patch Connect Plus

Automate the distribution of third-party software updates across your business’s IT network by integrating with Microsoft SCCM and Intune.

OS Deployer

Distribute Windows operating systems to computers irrespective of the device’s make or model.

Remote Access Plus

Enable technicians to troubleshoot remote Windows, macOS, and Linux devices, with multi-user collaboration, file transfers, and over 12 system tools at their disposal.

RMM Central

Automate your MSP business’s IT management and discover, manage, secure, and monitor all your clients' devices from a single console.

Endpoint security

Vulnerability Manager Plus

Secure your network with built-in patching that delivers comprehensive visibility, assessment, and remediation of threats and vulnerabilities.

Device Control Plus

Control, block, and monitor USB and peripheral devices to prevent unauthorized access to your sensitive data.

Application Control Plus

Implement sophisticated endpoint privilege management and allow or block applications based on specified rules.

Browser Security Plus

Enforce security policies, manage add-ons, restrict access to unauthorized websites, track users' web activity, and ensure compliance with security standards.

Endpoint DLP Plus

Automate the discovery and classification of sensitive endpoint data and proactively eliminate insider threats by enforcing rules for secure usage and transfer.

Network and server performance monitoring

OpManager Plus

Manage your network devices, servers, storage, and applications and optimize network performance, bandwidth, traffic, flow, firewalls, IP addresses, and switch ports from a single console.


Monitor crucial performance metrics and network availability proactively with over 2,000 built-in monitors for a wide range of network components. Get in-depth visibility for better fault management and greater control over network performance.

NetFlow Analyzer

Get holistic visibility into your network traffic and bandwidth utilization with support for popular flow technologies. Analyze traffic patterns, perform network forensics, optimize bandwidth, and secure your network with advanced security analytics.

Network Configuration Manager

Take full control over your network configurations. Leverage real-time change tracking and customisable compliance policies to avoid violations. Schedule automated backups, and conduct remote network operations with configlets.

Application performance monitoring

Applications Manager

Receive in-depth, code-level insights into your business-critical applications. Resolve performance issues, automate operations, and ensure end-user satisfaction with out-of-the-box support for over 150 technologies.


Gain complete visibility into all IT resources—from websites, APIs, and servers to networks, cloud services, and applications. Collect metrics, logs, and traces in a unified view to detect performance issues and reduce MTTR.

IT incident management


Integrate all your IT management tools with AlarmsOne to manage every IT alert from one window. Reduce alert noise, define escalations, and get notified about critical alerts through email, SMS, and phone call.

Site24x7 StatusIQ

Transparently communicate outages and operational status. Display the status of critical components, allow users to subscribe to updates, and announce upcoming maintenance to manage downtime and build user trust.

DNS management


This cloud-based authoritative DNS provides fast and secure name resolution through strategically placed nameservers across vantage points around the globe. Regulate application access using GeoDNS, IP subnets, and Autonomous System Numbers. Monitor DNS record failures and intelligently rotate records to backup sites.



Equip your SOC with deeper visibility into security events, accelerate threat detection and response, enhance your network security posture, and ensure compliance.

Log and compliance management

EventLog Analyzer

Get better visibility and secure your network from attacks by collecting, analysing, correlating, and archiving log data from servers, firewalls, applications, and endpoints.

Firewall Analyzer

Get the most out of your network security infrastructure by managing and optimising firewall rules, monitoring configuration changes, maintaining compliance, and analysing firewall logs.

Security auditing

ADAudit Plus

Maintain network security and compliance by tracking critical GPO changes, monitoring user logins, analysing account lockouts, spotting malicious insiders, and more.

SharePoint Manager Plus

Secure your SharePoint environment, be it on-premises or in Microsoft 365, by auditing changes to critical permissions and groups, and view usage analytics.

M365 Security Plus

Detect cyberattacks and analyse security risks in your cloud infrastructure. Fortify Exchange Online, Azure Active Directory, Skype for Business, OneDrive, SharePoint Online, Microsoft Teams, and other Microsoft 365 services.

Cloud Security Plus

Spot and neutralise threats across AWS, Azure, GCP, and other IaaS, SaaS, and PaaS solutions. Audit user access to cloud data and resources to stop unauthorised sharing of sensitive data and abuse of critical cloud devices.

DataSecurity Plus

Audit file changes, analyse file storage and security, discover and classify sensitive data, monitor web traffic, and prevent data leaks.


Gain deep insights into enterprise file storage and security, optimise disk usage by managing junk files, and identify security vulnerabilities by assessing file permissions.

IT analytics solutions

Analytics Plus

Get a unified view of all your IT applications in one console. Blend data from several IT applications or databases, and look into the impact of incidents on ticket volume, project delays, costs, and more.


Make informed decisions with a complete set of cloud cost management capabilities. Understand spending at a high level, identify cost-accruing services, attribute spending to business units, set up budgets, and more.

Not Getting the Most Out of Your ManageEngine Investment?

Contact us today for a free ManageEngine Healthcheck (normally valued at $1800) and we will deliver a report showing key enhancements to drive your IT Management forward.


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