Training
We improve the effectiveness of your people and your bottom line.
Looking to boost the effectiveness of your team and increase your bottom line? In today’s world of rapidly evolving technology and regulations, it’s crucial to keep your staff up-to-date with the latest changes in their industry.
That’s where 9X5 comes in. Our team of subject matter experts has developed cutting-edge training solutions to help individuals and organisations improve their personal competence and skillsets. By investing in your team’s development, you can gain a competitive advantage and drive sustainable business growth.
At 9X5, we’re passionate about sharing our expertise. That’s why we offer a wide range of training courses and seminars each year, led by our specialist trainers who work with top digital platforms like Domo and Zoho. Our programs are designed to support your own staff development initiatives and risk management strategies while empowering your employees to grow alongside your business.
Matthew Willie
Chief Executive Officer
Key Benefits
Change Management
Ensure successful adoption of your strategic initiatives through effective change management.
At 9X5, we believe that change is crucial for business growth, but it’s not always easy. In fact, about half of all change management projects, and 75% of large-scale transformations, fail to meet their objectives. That’s where our change management consulting services come in. We help organisations overcome these daunting odds and successfully navigate the process of change.
Through effective change management efforts, companies can reinvent themselves and take advantage of new opportunities and challenges that arise. This adaptability allows businesses to participate more fully in transformation initiatives and gain a competitive edge.
Our change management consultants at 9X5 unlock the true potential of transformation using innovative approaches and tools that incorporate artificial intelligence, behavioural science, deep learning, and data analytics. We believe that understanding people’s behaviours and the context in which they work is key to reducing complexity and improving performance. Our open communications model is founded on these principles and ensures that stakeholders are engaged and committed to the changes.
Matthew Willie
Chief Executive Officer
Key Benefits
Business Analysis
Business Analysis Services
An organisation with poor business analysis capability could experience three times as many project failures as successes. In fact, up to 50% of project budgets can be wasted due to poor business requirements definition. Are you confident that your business analysis capabilities can deliver value for your projects? Do you know how to define and document your business requirements to achieve your project objectives?
Our business analysis services help you gather requirements and grow your BA maturity. We take a commercial approach to business analysis, helping you align your business strategies, processes, and requirements. Our experienced business analysts can gain executive support and engage users across any business function. We bring analytical skills and techniques to make your project successful, whether you prefer agile or traditional waterfall approaches.
Our business analysis consulting approach is simple and repeatable, ensuring success every time. We use proven methodologies and frameworks (such as BABOK) to guide you through the end-to-end process, from commercial analysis to solution review and benefits realisation. We have a facilitative approach that ensures stakeholders are engaged and committed to the changes. With our help, your projects will deliver the expected business value.
Matthew Willie
Chief Executive Officer
Key Benefits
Project Management
Tame the chaos of large projects and turn strategies into real value sooner.
9X5 is renowned for our expertise in project management, program management, analysis, and project delivery, which spans across different industries.
Our independent advice and consultancy services draw from our extensive experience and technical knowledge, allowing us to successfully deliver projects and achieve better business outcomes for our clients.
With a solid background in digital, our team of experts can effectively implement and deliver projects. This means that 9X5 offers a comprehensive range of services to support any project, whether it’s Agile or Waterfall.
At 9X5, we can manage your project from strategy to development and final delivery, whether you require a specialist resource to work in-house on a specific aspect of a project or a team of consultants to deliver the project as an extension of your team.
Matthew Willie
Chief Executive Officer
Key Benefits
Get in Touch
Contact Us
Phone
Head Office Address
Suite 102/517 Flinders Lane,
Melbourne VIC 3000
Office Hours
Mon-Fri 9:00 AM – 5:00 PM
Program Management
Experts focused on portfolio delivery and governance.
Hiring a dedicated programme or project management team (PPM) can offer several benefits to clients, regardless of the goal. With responsible and innovative leadership, insights from various industries, and the expertise of an experienced team, even the most substantial and complicated projects can be successfully tackled.
At 9X5, we collaborate with clients in all industries and provide skilled project management teams to support projects throughout the entire building lifecycle. Our services include developing the initial business case, procurement, design management, and construction management.
However, we do not limit ourselves to the core objectives of a project. We leverage our extensive knowledge to add value in various ways, depending on the project. We may identify opportunities to establish more ambitious sustainability goals or enhance the overall workplace experience. We take the time to assess the possibilities and offer value without introducing bureaucracy or additional costs.
Matthew Willie
Chief Executive Officer
Key Benefits
Backup & Disaster Recovery
Keep your data safe and rebound from disaster in the shortest possible time.
To ensure that your valuable assets are secure, it’s important to have a Backup and Disaster Recovery system that is always on guard, easily accessible, and reliable. No business is immune to the risks posed by human error, technical glitches, or natural calamities, so it’s essential to keep your data protected while making sure it’s always available.
By incorporating a safety net into your daily operations, you can access anything you need at any time, even in the event of a file disappearance, a spam link click, or a flash flood. In an emergency, having immediate access to a skilled Disaster Recovery team (and knowing that you have historical backups ready to go) not only provides relief during a stressful situation, but also reassurance that your needs are always a top priority.
Our solutions are designed to meet the specific needs of your business, and if there is any information you need retrieved from before our involvement, we will work tirelessly to make it happen.
Simon Zanatta
Head of Client Relations
Key Benefits
Print Solutions
Outsource Your Print Management to Us
Printers are a crucial part of any organisation’s daily operations, but they can also be a source of frustration and expense. 9X5’s Managed Print Services take away these daily issues by providing you with experienced print professionals who can manage all aspects of your print services.
By outsourcing the management of your fleet of printers to us, you can benefit from cost savings, resource reliability, and improved efficiency and performance. Our Managed Print Service allows you to control expenses by providing better printing, device servicing, document management, and document security.
9X5’s team of experienced print professionals takes the reins, ensuring the best outcomes for your organisation, including environmental considerations. We provide a comprehensive range of services, including printer maintenance, toner and ink management, and document security. With our proactive approach, we identify and resolve issues before they become bigger problems, saving you time and money in the long run.
If you want to make your printers a reliable office ally rather than a foe, contact us today to learn more about our Managed Print Services and how we can help your organisation succeed.
Simon Zanatta
Head of Client Relations
Key Benefits
IT Support
Reliable and Experienced IT Support
We understand that managing your IT infrastructure can be a daunting task, especially when you have other aspects of your business to focus on. Our team of experienced IT professionals provides comprehensive managed IT support services that ensure your technology is always running smoothly.
9X5’s managed IT support services include proactive maintenance, 24/7 monitoring, security and data protection, and helpdesk support. With our proactive approach, we identify and resolve issues before they become bigger problems, saving you time and money in the long run.
Our team of experienced IT professionals has a wealth of knowledge and expertise, which we leverage to provide tailored IT solutions that fit your unique business needs. From small businesses to large enterprises, we have the skills and experience to handle any IT challenge.
So, if you’re looking for reliable and experienced IT support, look no further than our managed IT support services. Contact us today to learn more about how we can help your business succeed.
Simon Zanatta
Head of Client Relations
Key Benefits
Networks
Our Fast and Reliable Networking Service
As remote work continues to rise in popularity, it’s become increasingly important to ensure that your business has a reliable and robust network infrastructure. A high-quality network is essential for maintaining the productivity and engagement of your workforce both remotely and on-premises. At 9X5, we understand the challenges of choosing a reliable and trustworthy network provider. That’s why we’ve invested heavily in building and maintaining our own network infrastructure, so you can be confident that your network is in safe hands.
Our Managed Network Service offering provides a comprehensive solution for outsourcing and managing the network components of your environment. Our experienced team manage hundreds of network devices every day, ensuring your network infrastructure is always performing optimally. Whether you need to set up a new network or upgrade your existing one, we can provide the expertise and support you need to ensure your network is reliable, secure, and scalable.
With our Managed Network Service, you’ll benefit from proactive monitoring and support, regular maintenance and upgrades, and access to our team of network experts. You’ll also have peace of mind knowing that your network is fully managed and protected against potential security threats. With our network management expertise, you can focus on your core business activities and leave the technical details to us.
Simon Zanatta
Head of Client Relations
Key Benefits
Device Management
Leave Your Device Management to Us
Device Management is critical for businesses to ensure smooth operations and productivity in the modern workplace. At 9X5, we understand that there are various ways to manage end-user devices, and we offer a wide range of Device Management services to meet your specific needs.
Our Device Management service includes creating, deploying, and maintaining a Standard Operating Environment (SOE) for your organisation. An SOE involves building an image with a standard operating system and set of applications, testing with a pilot group, and then rolling out to all devices on the network. Our staging facilities and team of national field service technicians are available for large rollouts of new devices, and we can also deploy an SOE on-premises using customer infrastructure.
We recommend an agile, cloud-based approach to Device Management using Azure Active Directory, Intune, Jamf and Autopilot. This approach saves the need for onsite storage, allows devices to be deployed easily in any location. We tailor fleet options to meet your specific needs and budget, from mobile devices such as iPads and Chromebooks to high-end desktops.
Simon Zanatta
Head of Client Relations