vCIO
Our Virtual Chief Information Officer Solution
Looking for a way to manage your IT infrastructure without hiring a full-time executive? Consider a Virtual CIO (vCIO) service. A vCIO gives you ongoing access to a senior executive who can create an annual Strategic IT Plan, consult regularly with your senior management team and manage IT performance within your organisation, all for a fraction of the cost of a full-time executive.
With a vCIO from 9X5, your existing IT infrastructure will be assessed, and the areas that need the most attention will be prioritised. Our vCIOs are experienced in Managed IT, so they know where to spend your budget to maximise business impact and avoid over-investment. After the review, a Strategic IT Plan will be developed with specific action items, timelines, and budgets.
The right IT plan can help transform your business by focusing on what truly matters, such as freeing staff, improving your customer experience, and ensuring all your IT support needs are met. Our vCIOs are strategic thinkers with a passion for IT Strategy, they take the time to understand your organisation, your goals, technical infrastructure and digital ambitions then provide tailored, strategic advice to your decision-makers on how to leverage technology throughout your business.
A vCIO from 9X5 will leverage their vendor partnerships and industry knowledge to keep up to date with the latest technological changes, ensuring you always get the best, impartial advice. Get in touch with us to see how a vCIO can help transform your business while keeping IT costs under control.

Simon Zanatta
Head of Client Relations
Key Benefits
Strategic IT Plans
Your vCIO will be trained for and have a passion for providing the best IT Strategy plan for your business. Keeping sure they remain impartial and with your organisational goals front of mind.
Full IT Department Audit
Our vCIOs will conduct full-scale audits of your entire IT Environment, including current systems, licenses, architecture and core infrastructure to create the best IT Strategy possible for your company.
Cost Effective
A Virtual CIO does not require the hip-pocket commitment of a regular CIO. Access to top-level management and expertise, without the top-level price mark.
Ongoing Support
Our vCIOs work with your business to not only ensure you get a new IT Strategy plan, but also have all the help and support required to ensure painless rollout and maintenance.
Data Warehouse
Safely and Securey Store Your Data
In today’s business world, companies depend on gathering, storing, and combining data from different sources to gain valuable insights and make informed decisions. Data analytics has become a crucial part of revenue generation, cost reduction, and maximising profits. Therefore, it is not surprising that the amount of data being generated and analysed, along with the variety and number of data sources, has dramatically increased.
Companies that rely on data to drive their decisions and operations need powerful tools to manage and analyse large amounts of data across their organisation. These tools must be able to handle large volumes of data and be dependable and secure enough to meet the regulations in highly regulated industries.
Additionally, they must be adaptable to support a wide range of data types and use cases. The requirements for these tools are beyond what traditional databases can offer, which is where the data warehouse comes in. A data warehouse is a specialised database system that can efficiently store, manage, and analyse large volumes of data from various sources, making it an essential tool for data-driven companies.
9X5 offers cloud-based data warehousing solutions for companies of all sizes, in any industry, anywhere around the globe. In order to effectively store, manage, and ultimately, analyse your data, it needs to be warehoused.

Matthew Willie
Chief Executive Officer
Key Benefits
Built for Scale
Cloud warehousing solutions are elastic, meaning they can effortlessly scale up or down alongside your business needs with minimal hassle or manhours.
Stable Storage
Store large amounts of your historical and current data in a stable, centralised repository. Ensuring your data is safe, protected from cyber-attacks, and ready to access when you need it.
Secure
Having your data in disparate systems makes security a challenge. Storing your data increases the visibility of your information and facilitates your plans to secure it.
Data Quality and Consistency
By standardising data from various departments, the results produced by each department become consistent with the others. This leads to a more reliable and accurate dataset, giving companies greater confidence in the data they are using.

This eBook covers analytics fundamentals, its relevance to mid-sized businesses in Australia, and its advantages.
Get in Touch
Contact Us
Phone
Head Office Address
Suite 102/517 Flinders Lane,
Melbourne VIC 3000
Office Hours
Mon-Fri 9:00 AM – 5:00 PM
BI Reporting
Advanced Business Intelligence Solutions
Business Intelligence (BI) is a powerful tool that allows businesses to make data-led, informed, decisions. With BI, you can analyse your data and gain insights into your business operations, customers, market trends, and more.
No matter the size of your company, a BI solution from 9X5 can help you gain a competitive edge within your industry. With BI, you can access real-time data, allowing you to respond quickly to changes in the market and stay ahead of the rest.
At 9X5 we are specialists in providing cloud-based BI solutions to companies of any size around the globe. Our dedicated team of experts work to address your business’ unique pain points and provide customised solutions to your problems.
In addition to providing the tools, staff, and know-how of BI Reporting, we offer ongoing support and training for our customers to ensure our solutions evolve with your company, so you are never left in the dark.

Matthew Willie
Chief Executive Officer
Key Benefits
Revenue Optimisation
Business Intelligence helps companies gather and analyse accurate data to then make data-led decisions to improve their bottom line.
Tailored Solutions
No 2 companies are the same, our BI Solutions are no different. Each solution is tailored to your unique business needs and pain points.
Increased Operational Efficency
By unifying multiple data sources, spend less time tracking down information and focus on producing. With accurate and up-to-date information, employees can focus on their goals and increase overall efficiency.
Strategic Decision Making
Using your intuition to make business decisions can be costly. Get the facts with BI Reporting and use data to reinforce your decision-making.

This eBook covers analytics fundamentals, its relevance to mid-sized businesses in Australia, and its advantages.
Data Visualisation
Providing Powerful Visualisations to Help You Make Data-Led Decisions
Data visualisation is an essential tool for modern businesses. It allows organisations to take complex data sets and turn them into meaningful and easily digestible insights. Whether you’re looking to gain a better understanding of your customer base, track key performance metrics, or identify trends and patterns, data visualisation can help.
At 9X5, we specialise in creating customised solutions that are tailored to your unique needs. Our team of experts has extensive experience in working with a wide range of industries and data sets. We use the latest tools and techniques to create interactive and engaging visualisations that allow you to explore your data in new and meaningful ways.
Our services are designed to be flexible, so whether you’re looking for a one-off visualisation or a comprehensive dashboard, we can help. We work with you to understand your business needs and create a solution that’s both practical and effective. Our visualisations are designed to be user-friendly, so you don’t need to be a data expert to make sense of the insights they provide.
Data visualisation can help you unlock the full potential of your data, allowing you to make better-informed decisions and drive improved business outcomes.

Matthew Willie
Chief Executive Officer
Key Benefits
Chart Types
With over 150 chart types to choose from, see your data like you've never seen it before, and use the charts you want.
Correlation Identification
Use our powerful data visualisation tools to discover the relationships between business functions and market performance. Get ahead by connecting business operations to overall performance.
Unlock Hidden Insights
Transform complex data into meaningful insights, allowing your organisation to make informed decisions with ease. Our data visualisation service can help you unlock the full potential of your data, providing actionable insights to everyone in your company.
Error Identification
Quickly identify any errors in your data. If your data is suggesting the wrong actions, visualisations help identify erroneous data sooner so that it can be removed or corrected.

This eBook covers analytics fundamentals, its relevance to mid-sized businesses in Australia, and its advantages.
Data Analysis
Unlock the Hidden Insights Within Your Data
Data is crucial for gaining insights and understanding entire value chains in this ever-changing business landscape. However, having the data is not enough – it must be reliable, and you must know how to use it effectively.
At 9X5, we offer analytics services and solutions to help your organisation stand out from the competition. We work with you to identify use cases that align with your business priorities and create customised analytics solutions with the right talent and technology to meet your needs. By leveraging the power of your data, we can help drive improved performance, resilience, and growth for your organisation both now and in the future.
We recognise the importance of using data to uncover the root cause of business issues and unlock opportunities in today’s digital landscape. With digital innovation and new technologies such as cloud, mobile, social media, and data analytics, coupled with emerging cyber-security threats and opportunities, leveraging data has become more critical than ever before.
Our extensive industry experience in data and analytics allows us to help businesses of all sizes, from any industry, realise their data’s potential. With bespoke and customisable packaging available, we assure you we can find a solution.

Matthew Willie
Chief Executive Officer
Key Benefits
Data Blending & Augmentation
We provide a 360-degree view of your data by blending multiple data sources together and using predictive analytics to unlock hidden insights.
Real-Time Insights
Get insights in real-time to make decisions faster. Our solutions update by the minute and can be accessed from any device.
Fully Customisable
We know that one size does not fit all. Our dedicated team members will work with you to understand your pain points and deliver a tailored solution that suits your needs.
Not Just Data Management
Beyond visualising and analysing your data, we deliver warehousing solutions, assist with data governance, and ensure compliance standards are met.

This eBook covers analytics fundamentals, its relevance to mid-sized businesses in Australia, and its advantages.
Capability Readiness
Ensuring Your Business Is Set for Success
It’s never been more critical for businesses to have the capability to analyse and make informed decisions based on their data. But not all businesses are ready for this journey. At 9X5, we understand the importance of data readiness, and we’re here to help you get there.
Capability readiness is the ability of a business to leverage data and analytics for decision-making. It’s about having the right infrastructure, tools, and skills to collect, manage, and analyse data effectively.
Having the capability to analyse data can help businesses gain valuable insights into their operations, customers, and market trends. This, in turn, can help businesses make informed decisions and improve their bottom line. Not being ready for data analytics can result in missed opportunities, poor decision-making, and increased costs.
At 9X5, we specialise in helping businesses get ready for their data journey. Our team of experts will work with you to assess your current data infrastructure and identify any gaps in capability readiness. We’ll then provide you with a tailored roadmap that outlines the steps needed to get your business ready for data analytics and BI.
By getting your business ready for data analytics, you can realise significant cost savings. You’ll be able to identify opportunities to optimise your operations, reduce waste, and increase efficiency. You’ll also be able to identify new revenue streams and target your marketing efforts more effectively.

Matthew Willie
Chief Executive Officer
Key Benefits
Agility & Flexibility
Being data-ready allows businesses to adapt to changing market conditions and customer demands quickly, enabling them to stay ahead of the competition.
Tailored Support
Our team of experts will be there for you on every step of your data journey. From requirement gathering to full-scale analytics rollouts, we've got your back.
Long-Term Savings
The cost of fixing problems related to non-readiness can often outprice the entire solution. Making sure you are ready for your data project will have your pockets thanking you in the long run.
Problem Identification
A readiness assessment can help your company address potential problems before they become too large to handle later on. By understanding what your project involves, you will also understand what needs to change for smooth implementation.

This eBook covers analytics fundamentals, its relevance to mid-sized businesses in Australia, and its advantages.
Governance
Governance provides a structure for aligning IT strategy with business strategy.
In today’s highly competitive economic landscape, organisations are looking to achieve more with less. IT Governance is crucial to achieving business objectives and gaining a competitive advantage. Additionally, businesses are facing more stringent regulations related to data protection, security, and financial accountability. With the rising costs of IT and increased risk exposure, IT Governance has become a necessity for organisations.
Our IT Governance framework is designed to align IT investments with business strategies and optimise the use of limited IT resources. Successful organisations actively design a set of IT Governance mechanisms that align with their mission, strategy, and culture. Without proper IT Governance, organisations risk losing alignment between IT investments and business objectives, making it challenging to achieve top and bottom-line results.
At 9X5, we can help you establish a robust IT Governance framework that ensures optimal usage of IT resources and encourages behaviour consistent with your organisation’s mission and strategy. With our IT Governance solutions, you can achieve greater alignment between IT investments and business objectives, reduce IT-related risks, and drive better financial results.

Matthew Willie
Chief Executive Officer
Key Benefits
Alignment
IT Governance Improves alignment between IT investments and business objectives, ensuring that investments are aligned with your organisation's strategic goals and outcomes.
Reduced Risk
Our governance framework helps identify and mitigate IT-related risks, such as security breaches, data loss, and system failures, protecting your reputation and bottom-line.
Operational Efficiencies
Our governance framework encourages the optimal use of IT resources, leading to increased operational efficiency and reduced IT costs.
Regulatory Compliance
Our governance framework helps organisations comply with regulatory requirements related to data protection, security, and financial accountability.

Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
Digital Advisory
We help you realise your digital potential.
Our Digital Advisory service is designed to simplify and support your organisation’s digital transformation journey. Our structured engagement model helps identify the digital opportunities that provide the most value, assesses your organisational readiness, aligns priorities, and maps out the best paths to innovation.
Here are a few reasons why you should choose our Digital Advisory service:
- We stay up-to-date with the latest digital transformation technologies, trends, and capabilities, so you don’t have to.
- Our team has the technical expertise needed to help you execute your digital plans effectively. We live and breathe digital transformation every day.
- We have a deep understanding of different industries, including their cultures, systems, processes, and capabilities.
Our goal is to help you achieve maximum benefits from your digital initiatives. By understanding your business, we focus on the digital initiatives that provide the most significant advantages to your operations, customers, products, data, and team.
With our Digital Advisory service, you can count on us to be your trusted advisor throughout the entire process. We help align the elements, remove obstacles, and determine the best direction, so you can confidently move forward with your digital objectives.

Matthew Willie
Chief Executive Officer
Key Benefits
Accelerate Change
Our digital advisory experts help you navigate the complexities of digital transformation and reduce the risks associated with implementing new technologies. We provide you with tools and solutions to accelerate the implementation of your digital initiatives, ensuring that you achieve your desired outcomes faster.
Industry Expertise
We bring extensive experience working with different industries, bringing a deep understanding of each industry's unique culture, systems, processes, regulations and capabilities which can fast-track your initiatives.
Technical Knowledge
With a myriad of new technologies available, our experts possess the technical knowledge needed to help you select the right foundations to execute your digital transformation plans effectively.
Scaling expertise
Our digital specialists bring an In-depth knowledge of digital transformation technologies, trends, and capabilities, and can use this expertise to help you plan, hire, train and retain the right digital specialists.

Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
Strategy & Advisory
We provide the strategic advice you need to maximise the value of your technology investments.
At 9X5, we specialise in helping organisations unlock the full potential of their IT investments. By aligning your technology with your strategic and operational objectives, we can help you revolutionise your operations, enhance your customer experience, and gain a competitive edge.
Our collaborative approach involves working closely with clients across Australia and Asia to collect and share insights. We guide you through the entire process from ideation and development to implementation, ensuring that your strategic objectives are met.
We take an outside-looking-in approach to your business strategy that avoids convoluted models or jargon. Our assumption-free approach puts your customers at the centre, helping you get market and customer insights from outside your four walls. With our help, you’ll gain clarity and make the right choices to drive your business forward.

Matthew Willie
Chief Executive Officer
Key Benefits
Improved Alignment
We help ensure that the technology investments of your organisation align with its overall business goals and objectives. By providing strategic guidance, we prioritise digital initiatives that are critical to the success of the business.
Innovation
We identify and evaluate emerging technologies and trends, and recommend innovative solutions to address your business challenges.
Problem Identification
Identify and manage IT-related risks, including cybersecurity, compliance, and operational risks. By proactively addressing these risks, you reduce the likelihood of disruptions to your operations.
Efficiency
Streamline your technology operations, identify opportunities for automation, and optimise your IT infrastructure. Drive cost savings, improved productivity, and more efficient use of resources.

Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
Get in Touch
Contact Us
Phone
Head Office Address
Suite 102/517 Flinders Lane,
Melbourne VIC 3000
Office Hours
Mon-Fri 9:00 AM – 5:00 PM
Managed Services
Outsource the running of your ICT investments and focus on what you do best.
The success of your business is highly dependent on your IT infrastructure, and choosing the right IT partner is crucial. Whether you run an SME or a large enterprise, the right choice can make a significant difference.
At 9X5, we are a leading managed service provider (MSP), bringing thought leadership and experience to delivering IT infrastructure and business solutions to various industries. Our team works closely with you to comprehend your business objectives and goals, and then tailor our IT services accordingly.
We go beyond providing technology services and solutions; we ensure they are designed and implemented to suit your business and its people. Our consultants have a reputation for helping clients ‘think outside the box’ when it comes to their IT infrastructure, enabling them to make the most of their existing infrastructure. Whether wanting to engage through a simple ‘block-time’ engagement model, or utilise us for a multi-year agreement, we offer flexibility and simplicity, without lock-in contracts or hidden expenses.
We have an open-minded approach to solving IT problems, allowing us to find creative solutions that help you enhance efficiency and reduce costs. We believe in working as part of a team with you, whether you have an in-house IT department or not, instead of just being an external service provider. We take the time to understand who uses your systems and how they use them, so we can identify the precise improvements that will make a difference to your business. This means that any new systems or upgrades we recommend will also be suitable for your users.

Simon Zanatta
Head of Client Relations
Our Capabilities
Device Management
Our Device Management Services work to automate and secure your devices and empower your…
IT Support
We provide reliable and cost-effective managed IT services across Australia that are tailored to…
Print Solutions
Outsourcing management of your print fleet offers better printing, document management and security…
Backup & Disaster Recovery
Disaster Recovery involves much more than simply backing up your IT infrastructure. In order to…
Protected: MSP Partner Program
Our vCIO service provides strategic ICT consulting services for organisations without full-time…
Get in Touch
Contact Us
Phone
Head Office Address
Suite 102/517 Flinders Lane,
Melbourne VIC 3000
Office Hours
Mon-Fri 9:00 AM – 5:00 PM
























