OutSystems

Products

Service Name

OutSystems

The adoption of low-code development tools is on the rise. According to a recent statement by Gartner, the global market for low-code development technologies is expected to reach $26.9 billion this year, marking a 20% increase from 2022. Gartner’s low-code report also forecasts that by 2024, 75 per cent of large enterprises will utilise a minimum of four low-code development tools.

Harness our proficiency in the low-code development platform to craft high-quality enterprise software applications. Our track record in successfully implementing global projects has garnered recognition from industry leaders and pioneers in the low-code sector. With expertise spanning various domains and strategic partnerships with leading low-code platforms like OutSystems, we offer unparalleled capabilities.

What is OutSystems?

Michael Williamson

Head of Sales & Marketing

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Key Benefits

Supercharged Development

Accelerate application deployment with swiftly deployable code, forms, workflows, and integrated connectors for a seamless operational experience.

Built-in Security

Low-code platforms adhere to industry standards to guarantee the provision of robust security features.

CX Focussed

Swiftly respond to market shifts and customer demands. Utilizing low-code platforms can significantly elevate CX, fostering a more gratifying digital experience.

Drive Business Growth

Quickly introduce digital solutions that enable your business to seize new markets and through outstanding experiences. Empower collaboration and innovation between developers and business teams, allowing the rapid prototyping and deployment of new ideas within weeks.

Low Code Ebook Cover

Our eBook details the benefits that low-code platforms like Outsystems provide organisations looking to speed up development, improve code quality and tighten the security of their digital innovations.

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ManageEngine Header

ManageEngine

Products

Service Name

ManageEngine

Scalable and secure networks are a necessity to ensure success in the modern digital economy. Yet, with rising demands and limited resources, implementing the correct set of tools and controls for your business takes a lot of work.

As a leading ManageEngine partner, 9X5 supports your IT and security staff by configuring and deploying ManageEngine to ensure seamless deployment and support of the tools you need to secure and manage IT networks, connected devices, deployed apps and infrastructure.

Sean O'Sullivan

Solution Specialist

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Key Applications

Active Directory management

ADManager Plus

Manage and report on Active Directory, Microsoft 365, and Exchange from a web-based console. Automate user life cycle management, facilitate access governance with workflows, perform secure delegation to the help desk, and satisfy compliance audits.

ADAudit Plus

Maintain network security and compliance by tracking critical GPO changes, monitoring user logins, analyzing account lockouts, spotting malicious insiders, and more.

ADSelfService Plus

Implement self-service password management and SSO for logins to Active Directory and enterprise cloud apps. Secure machine (Windows, Linux, and macOS) and VPN logins with MFA. Protect against credential theft with adaptive and risk-based conditional access.

Exchange Reporter Plus

Monitor Exchange Server, Exchange Online, and Skype for Business and audit changes in real time. Get reports on Exchange entities, such as mailboxes, mail traffic, public folders, OWA, and ActiveSync, and Skype for Business configuration and usage details.

RecoveryManager Plus

Perform incremental or full backups and choose from multiple modes of restoration for Active Directory, Azure AD, Office 365, and Exchange environments to protect your data against ransomware and ensure unprecedented resilience during disaster recovery.

Identity governance and administration

AD360

Manage user identities and access, deploy adaptive MFA, protect privileged accounts with UBA, and ensure regulatory compliance for hybrid environments connecting Active Directory, Azure AD, Exchange, Microsoft 365, and more.

M365 Manager Plus

Report on, manage, monitor, audit, and create alerts for critical activities in Exchange Online, Azure AD, Skype for Business, OneDrive for Business, Microsoft Teams, and other Microsoft 365 services from one place.

Identity Manager Plus

Provide users with secure, one-click access to business applications. Centrally manage access to on-premises and enterprise SaaS applications and get deep insights into app usage, user access, and admin activities.

Privileged access management

PAM360

Secure administrative access to critical IT systems. Establish strict governance over privileged access pathways. Prevent security risks using cutting-edge session management capabilities and advanced analytics.

Password Manager Pro

Eliminate password fatigue with secure, centralised vaulting of privileged passwords. Prevent privilege abuse by enabling selective password sharing and granular access controls based on user roles and requirements.

Key Manager Plus

Gain complete visibility and control over your crypto-key environments. Prevent costly service downtime and impersonation attacks via end-to-end life cycle management of SSH keys and SSL/TLS certificates.

Access Manager Plus

Regulate privileged access to remote enterprise systems via encrypted gateways from a unified console. Achieve total visibility into all kinds of privileged access with extensive session shadowing and auditing capabilities.

Enterprise and IT Service Management

ServiceDesk Plus

Supercharge your IT service desk with our full-stack ITSM solution with native IT asset management and enterprise service management capabilities.

Customer service management

SupportCenter Plus

Effectively manage customer tickets, client accounts, and service contracts to facilitate a superior customer experience with our web-based customer support software.

IT asset management

AssetExplorer

Monitor the IT asset life cycle from acquisition to retirement, ensure license agreement compliance, and leverage other industry-recommended IT asset management capabilities.

Endpoint management

Endpoint Central

Manage modern and legacy servers, laptops, desktops, mobile devices, and browsers from a single console.

Mobile Device Manager Plus

Securely manage corporate and personally owned devices running Apple OSs, Android, Windows, and Chrome OS.

Patch Manager Plus

Configure automated patch deployment for Windows, macOS, and Linux endpoints, with patching support for over 900 third-party updates across more than 500 third-party applications.

Patch Connect Plus

Automate the distribution of third-party software updates across your business’s IT network by integrating with Microsoft SCCM and Intune.

OS Deployer

Distribute Windows operating systems to computers irrespective of the device’s make or model.

Remote Access Plus

Enable technicians to troubleshoot remote Windows, macOS, and Linux devices, with multi-user collaboration, file transfers, and over 12 system tools at their disposal.

RMM Central

Automate your MSP business’s IT management and discover, manage, secure, and monitor all your clients' devices from a single console.

Endpoint security

Vulnerability Manager Plus

Secure your network with built-in patching that delivers comprehensive visibility, assessment, and remediation of threats and vulnerabilities.

Device Control Plus

Control, block, and monitor USB and peripheral devices to prevent unauthorized access to your sensitive data.

Application Control Plus

Implement sophisticated endpoint privilege management and allow or block applications based on specified rules.

Browser Security Plus

Enforce security policies, manage add-ons, restrict access to unauthorized websites, track users' web activity, and ensure compliance with security standards.

Endpoint DLP Plus

Automate the discovery and classification of sensitive endpoint data and proactively eliminate insider threats by enforcing rules for secure usage and transfer.

Network and server performance monitoring

OpManager Plus

Manage your network devices, servers, storage, and applications and optimize network performance, bandwidth, traffic, flow, firewalls, IP addresses, and switch ports from a single console.

OpManager

Monitor crucial performance metrics and network availability proactively with over 2,000 built-in monitors for a wide range of network components. Get in-depth visibility for better fault management and greater control over network performance.

NetFlow Analyzer

Get holistic visibility into your network traffic and bandwidth utilization with support for popular flow technologies. Analyze traffic patterns, perform network forensics, optimize bandwidth, and secure your network with advanced security analytics.

Network Configuration Manager

Take full control over your network configurations. Leverage real-time change tracking and customisable compliance policies to avoid violations. Schedule automated backups, and conduct remote network operations with configlets.

Application performance monitoring

Applications Manager

Receive in-depth, code-level insights into your business-critical applications. Resolve performance issues, automate operations, and ensure end-user satisfaction with out-of-the-box support for over 150 technologies.

Site24x7

Gain complete visibility into all IT resources—from websites, APIs, and servers to networks, cloud services, and applications. Collect metrics, logs, and traces in a unified view to detect performance issues and reduce MTTR.

IT incident management

AlarmsOne

Integrate all your IT management tools with AlarmsOne to manage every IT alert from one window. Reduce alert noise, define escalations, and get notified about critical alerts through email, SMS, and phone call.

Site24x7 StatusIQ

Transparently communicate outages and operational status. Display the status of critical components, allow users to subscribe to updates, and announce upcoming maintenance to manage downtime and build user trust.

DNS management

CloudDNS

This cloud-based authoritative DNS provides fast and secure name resolution through strategically placed nameservers across vantage points around the globe. Regulate application access using GeoDNS, IP subnets, and Autonomous System Numbers. Monitor DNS record failures and intelligently rotate records to backup sites.

SIEM

Log360

Equip your SOC with deeper visibility into security events, accelerate threat detection and response, enhance your network security posture, and ensure compliance.

Log and compliance management

EventLog Analyzer

Get better visibility and secure your network from attacks by collecting, analysing, correlating, and archiving log data from servers, firewalls, applications, and endpoints.

Firewall Analyzer

Get the most out of your network security infrastructure by managing and optimising firewall rules, monitoring configuration changes, maintaining compliance, and analysing firewall logs.

Security auditing

ADAudit Plus

Maintain network security and compliance by tracking critical GPO changes, monitoring user logins, analysing account lockouts, spotting malicious insiders, and more.

SharePoint Manager Plus

Secure your SharePoint environment, be it on-premises or in Microsoft 365, by auditing changes to critical permissions and groups, and view usage analytics.

M365 Security Plus

Detect cyberattacks and analyse security risks in your cloud infrastructure. Fortify Exchange Online, Azure Active Directory, Skype for Business, OneDrive, SharePoint Online, Microsoft Teams, and other Microsoft 365 services.

Cloud Security Plus

Spot and neutralise threats across AWS, Azure, GCP, and other IaaS, SaaS, and PaaS solutions. Audit user access to cloud data and resources to stop unauthorised sharing of sensitive data and abuse of critical cloud devices.

DataSecurity Plus

Audit file changes, analyse file storage and security, discover and classify sensitive data, monitor web traffic, and prevent data leaks.

FileAnalysis

Gain deep insights into enterprise file storage and security, optimise disk usage by managing junk files, and identify security vulnerabilities by assessing file permissions.

IT analytics solutions

Analytics Plus

Get a unified view of all your IT applications in one console. Blend data from several IT applications or databases, and look into the impact of incidents on ticket volume, project delays, costs, and more.

CloudSpend

Make informed decisions with a complete set of cloud cost management capabilities. Understand spending at a high level, identify cost-accruing services, attribute spending to business units, set up budgets, and more.

Not Getting the Most Out of Your ManageEngine Investment?

Contact us today for a free ManageEngine Healthcheck (normally valued at $1800) and we will deliver a report showing key enhancements to drive your IT Management forward.

REGISTER YOUR INTEREST

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Redite

Products

Service Name

Cybersecurity Solutions for Your Business

Redite Cyber & Data Security is the ultimate solution to all your cybersecurity and data protection needs. The Armoured Client solution fills critical security gaps left by conventional Antivirus and Endpoint Detection & Response solutions.

In today’s rapidly transforming work environment, Redite safeguards corporate data integrity, whether the device is managed or not. The lightweight, highly secure solution is configured to protect the applications that matter most to your business. With patent-protected kernel-level keylogging and screen capture protection, Redite offers multiple projections to the application and operating system, making it highly secure.

Redite’s Endpoint Data Protection is essential to providing a secure Cyber Security Posture that mitigates the weaknesses in both technology and users. You can rely on us to protect your data and maintain the security of your business. Trust Redite Cyber & Data Security for comprehensive, reliable cybersecurity solutions. Contact us today to learn more about our Armoured Client solution and how we can help secure your business.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Comprehensive Data Protection

Redite's solution offers comprehensive endpoint data protection that is configured to protect critical business applications, even on unmanaged devices, ensuring that corporate data integrity is maintained.

Lightweight and Secure

Redite's solution is lightweight, meaning it won't slow down your devices or networks, but it is highly secure, utilising patent-protected kernel-level keylogging and screen capture protection to prevent unauthorised access.

Customisable Projections

Customisable to fit your business's unique needs, providing multiple projections to the application and operating system, ensuring that your security solution is tailored to your environment.

Improved Cybersecurity Posture

By providing comprehensive data protection, even on unmanaged devices, Redite's Endpoint Data Protection can help to improve your organisation's cybersecurity posture, avoiding weaknesses that may exist in both technology and users.

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Apple

Products

Service Name

Authorised Apple Reseller

Discover the best tools for your business and education with Apple products. Apple’s versatile platforms and powerful hardware offer a unique environment to build customised apps for your company, and with hundreds of thousands of apps for business available on the Apple App Store, you can find the perfect solution to meet your needs.

Empower your employees and students with access to iPad and Mac, and see the benefits of a productive, creative, and collaborative environment. Apple’s technology is designed for all the ways your team wants to work, from solving problems in creative ways to being productive wherever they are.

By choosing 9X5 to manage your Apple needs, you can easily bring Apple technology into your workplace or school. Our experts will help you to procure, deploy, and support Apple products in a way that is simple and cost-effective for your IT team. Give your team the tools they love, and watch as they produce their best work yet.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Expert Advice

When you work with an authorised Apple Reseller like 9X5, you benefit from expert advice and guidance in selecting the best Apple products and solutions for your business or educational needs. Our experienced team can help you make informed decisions and ensure that you get the most out of your Apple investments.

Customised Solutions

As an authorised Apple Reseller, we can provide customised solutions tailored to your specific requirements. We can help build customised apps, configure devices, and integrate software to create a seamless and efficient workflow that meets your unique needs.

Seamless Deployment

With an authorised Apple Reseller, you can benefit from a streamlined deployment process that ensures a hassle-free transition to Apple technology. 9X5 can manage the entire deployment process, including procurement, configuration, and installation, ensuring that your devices are up and running as quickly as possible.

Ongoing Support

Working with an authorised Apple Reseller also means that you can access ongoing support and maintenance services for your Apple products. Whether you need troubleshooting assistance, software updates, or hardware repairs, we can provide fast, reliable support to ensure that your technology is always running smoothly.

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Jamf

Products

Service Name

Our Apple Device Management and Security Solution

Jamf is the industry-leading solution for Apple Enterprise Mobility Management (EMM). It provides the best and most secure end-user experience for Mac, iPad, iPhone, and Apple TV. With automated management and powerful customisation options, Jamf is the standard for Apple management, delivering everything IT needs to maximise their time and enable end-users to be more creative, productive, and happier.

At 9X5, we understand the importance of Apple devices in the workplace, and we leverage the power of Jamf to ensure that everyone gets the most out of their Apple devices. With Jamf, you can empower those who choose Apple to use the best of Apple, by delivering an exceptional end-user experience that maximises productivity and enhances creativity.

Jamf’s automated management system ensures that IT administrators can focus on higher-level tasks and has powerful customisation options that enable them to tailor the user experience to their organisation’s unique needs. With Jamf, you can take control of your Apple devices and provide a seamless experience that meets the demands of modern business.

If you’re looking for a comprehensive solution for Apple Enterprise Mobility Management, Jamf is the platform for you. The industry-leading solution sets the standard for Apple management, delivering a powerful and customizable system that maximizes productivity, creativity, and happiness in the workplace.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Centralised Management

Jamf provides a single platform to manage all your devices, from Macs and iPads to iPhones and Apple TVs, giving you greater control and visibility over your fleet.

Improved Security

Enforce security policies and protocols, such as encryption, passcode requirements, and app whitelisting, ensuring that your devices and data are protected from cyber threats.

Increased Productivity

Jamf streamlines device setup and configuration, automating tasks like app installation and device enrolment, which reduces manual labour and frees up IT resources to focus on other important tasks.

User Experience

IT teams can provide a seamless and consistent user experience across all devices using Jamf, ensuring that end-users can access the tools they need to do their jobs from anywhere, at any time.

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Snowflake

Products

Service Name

Advanced Data Warehousing

Snowflake is a revolutionary cloud-based data warehousing solution that enables organisations to derive valuable insights from their data. As a trusted partner of Snowflake, 9X5’s team of certified data experts can enhance the performance and control of your Snowflake instance.

Our team of experts is well-versed in leveraging data science models and machine learning pipelines to drive propensity scoring, segmentation, recommenders, customer lifetime values, and attribution analysis. With 9X5’s expertise and Snowflake’s powerful capabilities, your organisation can harness the full potential of your data to gain a competitive edge.

Our team works closely with you to understand your business needs and tailor our solutions to fit your unique requirements. Whether you’re looking to implement Snowflake for the first time or need assistance optimising your existing instance, our team is here to help. Contact us today to learn more about our Snowflake solutions and how we can help your business drive valuable insights from your data.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Scalability

Snowflake's cloud-based architecture allows for virtually unlimited scalability, allowing organisations to handle large volumes of data without the need for on-premises infrastructure.

Agility

Enables agile development and deployment, providing quick access to data and analytics to support rapid decision-making.

Cost-Effective

Snowflake's pay-as-you-go pricing model ensures that you only pay for the data storage and processing resources you need, reducing costs and improving ROI.

Security

Built with enterprise-grade security in mind, offering robust encryption, identity management, and access controls to protect sensitive data from unauthorised access or disclosure.

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9X5 Finance

Products

Service Name

9X5 Finance

9X5 Finance is a fast, flexible way for organisations to purchase all the products & services required and pay in monthly instalments over time.

Finance can be provided to your company in minutes with a straightforward application process, allowing you to focus on growing your business. 9X5 Finance is available for purchases between $500 – $60,000 and can comprise a combination of hardware, software, and consulting services.

9X5 Finance allows you to finance up to 100% of your labour hours to implement & maintain your new technology. We provide flexible payment options with 12, 24 and 36-month terms available.

Getting up and running is easy, with the entire process taking only a few minutes and not requiring any credit checks.

9X5 Finance App
Daniel Field

Chief Financial Officer

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Key Benefits

Cashflow

Store critical equipment onsite where required, removing the delays in sourcing hardware and infrastructure and giving staff the tools they need, when they need them.

Simplify Purchases

Group multiple purchases into a single transaction to simplify accounting.

Combine Services

Deliver digital transformation sooner by combining hardware, software and services in one transaction.

Flexible

You choose the amount and payment terms that suit you as you grow.

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Technology Procurement

Products

Service Name

Simplify your technology purchases, replacements, and rollouts with our support.

We understand that every business has unique procurement needs, which is why we provide customised solutions for your technology rollout. Our services include imaging and software packaging, asset tagging, on-site data migration and installation, buffer stock management, as well as e-waste and data destruction. We can also provide training for new staff during technology deployment or induction.

At 9X5, we are leading the technology industry with our innovative approach that combines technology sales, strategy, advisory, and development. We collaborate with our clients and technology partners to offer tailored services and creative solutions that meet your organisation’s specific requirements.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Expertise

We bring extensive expertise and knowledge in sourcing, selecting, and procuring technology solutions. We provide insights into industry trends, and vendor capabilities so you can make informed decisions.

Efficiency

Save time and resources by having us manage your procurement process. This includes researching vendors, negotiating contracts, and managing vendor relationships so your team can focus on core areas of your business.

Price Savings

We help you identify cost-saving opportunities by analysing your existing technology spend, consolidating contracts, negotiating better pricing and terms, and leveraging our vendor relationships.

Reduce Risk

We help you mitigate risks associated with technology procurement, including compliance and security risks.

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MyBuy

Products

Service Name

MyBuy

Clients with critical operations in regional and remote areas know all too well the challenges in promptly providing staff with the IT tools and support they need. 9X5 has developed MyBuy to alleviate this situation. MyBuy is an online procurement portal coupled with onsite hardware and supported via remote software and management services.

With MyBuy, you decide on what hardware your staff require, and we then work with you to build standard desktop environments based on staff needs and overall budget. We then preposition this hardware where needed, ready to provision quickly. You can log into the MyBuy portal, order the required technology, and take it from storage. Any software setup and device management is then delivered by 9X5 staff remotely.

MyBuy helps organisations to create one ‘single home’ for procurement, keeping all procurement tools, documentation, processes & systems in one place. The MyBuy portal reduces wasted time chasing down vendors and suppliers, allowing you to focus on the big-picture issues.

Reduce wasted effort, improve employee onboarding, and minimise downtime with MyBuy.

Daniel Field

Chief Financial Officer

Contact

Key Benefits

Onsite Hardware

Store critical equipment onsite where required, removing the delays in sourcing hardware and infrastructure and giving staff the tools, they need, when they need them.

Scalable

Pay for equipment only as you start using it, keeping your IT costs under control as your business grows. *Conditions apply.

Reporting

With all reporting within a single portal, keep track of your purchases and easily provide reporting to stakeholders.

Remote Support

Device configuration and software support services are provided remotely by 9X5, freeing your team to focus on mission-critical functions.

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Telephony

Products

Service Name

What are Telephony Services?

We provide Cloud PABX telephony solutions to provide businesses with advanced communication features and capabilities. Unlike traditional on-premises PABX systems, which require hardware installation and maintenance, cloud PABX systems are hosted and maintained by us, making them an ideal solution for businesses of all sizes.

With a tailored cloud PABX system, you can easily add or remove users, features, and services as your needs change.
This flexibility allows you to adapt to changing market conditions, expand into new markets, and remain competitive without incurring high costs or downtime.

Unlike traditional phone systems, which require significant upfront capital expenditures and ongoing maintenance costs, our cloud PABX systems are subscription-based, with low monthly fees and no hardware or software to purchase.
In addition, we offer a range of advanced features and capabilities that can help your business streamline its operations, including call routing, voicemail-to-email, and integration with other communication tools, such as video conferencing and collaboration platforms.

Our cloud telephony solutions offer your business a flexible, affordable, and feature-rich communication solution that helps you stay competitive and meet the evolving needs of your customers. With the ability to scale up or down as needed and access advanced features and capabilities, businesses can enjoy a modern communication infrastructure supporting their growth and success.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Scalability

With our cloud PABX solutions, you can easily add or remove users, features, and services as your needs evolve. As a result, adapt to changing market conditions and remain competitive without incurring high costs or downtime.

Support

Unlike on-premises PABX, our cloud-based solution does not require hardware installation and maintenance, and we administer the system, allowing you to focus on core business activities.

Cost-Effective

Unlike traditional PABX systems, which require significant upfront capital expenditures and ongoing maintenance costs, our cloud-based solution is on a subscription basis, with low monthly fees and no hardware or software to purchase.

Advanced Features

Our solution offers a range of advanced features such as call routing, voicemail-to-email, and team integration with other communication tools, such as video conferencing and instant messaging.

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