Backup & Disaster Recovery

Managed Services

Service Name

Keep your data safe and rebound from disaster in the shortest possible time.

To ensure that your valuable assets are secure, it’s important to have a Backup and Disaster Recovery system that is always on guard, easily accessible, and reliable. No business is immune to the risks posed by human error, technical glitches, or natural calamities, so it’s essential to keep your data protected while making sure it’s always available.

By incorporating a safety net into your daily operations, you can access anything you need at any time, even in the event of a file disappearance, a spam link click, or a flash flood. In an emergency, having immediate access to a skilled Disaster Recovery team (and knowing that you have historical backups ready to go) not only provides relief during a stressful situation, but also reassurance that your needs are always a top priority.

Our solutions are designed to meet the specific needs of your business, and if there is any information you need retrieved from before our involvement, we will work tirelessly to make it happen.

Simon Zanatta

Head of Client Relations

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Key Benefits

Recover Quickly

When disaster strikes our team have the tools to recover your files and systems, getting you back up and running.

Backup Controls

Our backup systems have the potential to retrieve and restore missing, lost or deleted data from any point in your business history.

Prevent Breaches

Regular and updated scans keep your data safe from external threats and breaches.

Cloud Storage

By hosting your data offsite at our secure data centres it stays safe and accessible to you.

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Print Solutions

Print Solutions

Managed Services

Service Name

Outsource Your Print Management to Us

Printers are a crucial part of any organisation’s daily operations, but they can also be a source of frustration and expense. 9X5’s Managed Print Services take away these daily issues by providing you with experienced print professionals who can manage all aspects of your print services.

By outsourcing the management of your fleet of printers to us, you can benefit from cost savings, resource reliability, and improved efficiency and performance. Our Managed Print Service allows you to control expenses by providing better printing, device servicing, document management, and document security.

9X5’s team of experienced print professionals takes the reins, ensuring the best outcomes for your organisation, including environmental considerations. We provide a comprehensive range of services, including printer maintenance, toner and ink management, and document security. With our proactive approach, we identify and resolve issues before they become bigger problems, saving you time and money in the long run.

If you want to make your printers a reliable office ally rather than a foe, contact us today to learn more about our Managed Print Services and how we can help your organisation succeed.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Resource Optimisation

The standard IT Department spends over 15% of its time on print-related issues. Get those hours back and let us handle your printing woes.

Cost Savings

Managed Print Services can help you reduce your printing costs by up to 30%. By outsourcing your print management, you can save on hardware, supplies, and maintenance costs while also reducing waste and improving sustainability.

Improved Security

Managed Print Services can help you improve your document and data security by providing secure printing, document tracking, and user authentication. With advanced security features, you can protect your sensitive information and comply with industry regulations.

Scalability

Managed Print Services allow you to quickly and easily scale your print operations to meet changing business needs. This means you can stay flexible and responsive without worrying about in-house management complexities and costs.

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IT Support

Managed Services

Service Name

Reliable and Experienced IT Support

We understand that managing your IT infrastructure can be a daunting task, especially when you have other aspects of your business to focus on. Our team of experienced IT professionals provides comprehensive managed IT support services that ensure your technology is always running smoothly.

9X5’s managed IT support services include proactive maintenance, 24/7 monitoring, security and data protection, and helpdesk support. With our proactive approach, we identify and resolve issues before they become bigger problems, saving you time and money in the long run.

Our team of experienced IT professionals has a wealth of knowledge and expertise, which we leverage to provide tailored IT solutions that fit your unique business needs. From small businesses to large enterprises, we have the skills and experience to handle any IT challenge.

So, if you’re looking for reliable and experienced IT support, look no further than our managed IT support services. Contact us today to learn more about how we can help your business succeed.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Scalable Pricing

With a tailored IT Support package from 9X5, you only pay for what you use. As your business grows, we can further optimise your Support Package to suite your business needs.

On-Call Support

Our experienced team members are on-call to help with your IT needs whenever you may need them.

Improvement-Focused

9X5 is always seeking the best in new technology and ways to help our customers. We consistently invest in the best-practice tools to ensure your ever-expanding needs are met.

Focus on Your Goals

By outsourcing your IT Support, your business can focus on its core competencies and strategic goals. Leave the stress of managing your IT Environment to us.

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Networks

Managed Services

Service Name

Our Fast and Reliable Networking Service

As remote work continues to rise in popularity, it’s become increasingly important to ensure that your business has a reliable and robust network infrastructure. A high-quality network is essential for maintaining the productivity and engagement of your workforce both remotely and on-premises. At 9X5, we understand the challenges of choosing a reliable and trustworthy network provider. That’s why we’ve invested heavily in building and maintaining our own network infrastructure, so you can be confident that your network is in safe hands.

Our Managed Network Service offering provides a comprehensive solution for outsourcing and managing the network components of your environment. Our experienced team manage hundreds of network devices every day, ensuring your network infrastructure is always performing optimally. Whether you need to set up a new network or upgrade your existing one, we can provide the expertise and support you need to ensure your network is reliable, secure, and scalable.

With our Managed Network Service, you’ll benefit from proactive monitoring and support, regular maintenance and upgrades, and access to our team of network experts. You’ll also have peace of mind knowing that your network is fully managed and protected against potential security threats. With our network management expertise, you can focus on your core business activities and leave the technical details to us.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Full Coverage

From Wi-Fi access points to firewalls and routers, 9X5 has your entire network environment covered with industry-leading products and support.

Tailored Support

Our team is ready and able to provide enterprise-grade networking solutions for businesses of any size. Our tailored networking solutions ensure you get the best advice and gear for your company.

Enhanced Network Performance

A managed network services provider can help improve your network's performance by monitoring your network 24/7, identifying and addressing potential issues before they become major problems, and ensuring that your network is always up and running at optimal levels.

Focus On What's Important

A managed network services provider allows you to focus on growing your business and achieving strategic initiatives while leaving network management to the experts.

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Device Management

Managed Services

Service Name

Leave Your Device Management to Us

Device Management is critical for businesses to ensure smooth operations and productivity in the modern workplace. At 9X5, we understand that there are various ways to manage end-user devices, and we offer a wide range of Device Management services to meet your specific needs.

Our Device Management service includes creating, deploying, and maintaining a Standard Operating Environment (SOE) for your organisation. An SOE involves building an image with a standard operating system and set of applications, testing with a pilot group, and then rolling out to all devices on the network. Our staging facilities and team of national field service technicians are available for large rollouts of new devices, and we can also deploy an SOE on-premises using customer infrastructure.

We recommend an agile, cloud-based approach to Device Management using Azure Active Directory, Intune, Jamf and Autopilot. This approach saves the need for onsite storage, allows devices to be deployed easily in any location. We tailor fleet options to meet your specific needs and budget, from mobile devices such as iPads and Chromebooks to high-end desktops.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Streamlined Operations

Our Device Management service ensures all your end-user devices are up to date with the latest software updates and hardware drivers, leading to streamlined operations and increased productivity.

Cost Savings

By outsourcing Device Management, you can avoid the costs associated with maintaining an in-house team to manage your end-user devices.

Flexibility

Our agile, cloud-based approach allows for easy deployment of devices in any location, making it ideal for businesses with remote employees or multiple locations.

Enhanced Security

Our Device Management service provides comprehensive security features, such as antivirus software and firewalls to protect your devices from potential security threats, ensuring all devices are protected.

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vCIO

Managed Services

Service Name

Our Virtual Chief Information Officer Solution

Looking for a way to manage your IT infrastructure without hiring a full-time executive? Consider a Virtual CIO (vCIO) service. A vCIO gives you ongoing access to a senior executive who can create an annual Strategic IT Plan, consult regularly with your senior management team and manage IT performance within your organisation, all for a fraction of the cost of a full-time executive.

With a vCIO from 9X5, your existing IT infrastructure will be assessed, and the areas that need the most attention will be prioritised. Our vCIOs are experienced in Managed IT, so they know where to spend your budget to maximise business impact and avoid over-investment. After the review, a Strategic IT Plan will be developed with specific action items, timelines, and budgets.

The right IT plan can help transform your business by focusing on what truly matters, such as freeing staff, improving your customer experience, and ensuring all your IT support needs are met. Our vCIOs are strategic thinkers with a passion for IT Strategy, they take the time to understand your organisation, your goals, technical infrastructure and digital ambitions then provide tailored, strategic advice to your decision-makers on how to leverage technology throughout your business.

A vCIO from 9X5 will leverage their vendor partnerships and industry knowledge to keep up to date with the latest technological changes, ensuring you always get the best, impartial advice. Get in touch with us to see how a vCIO can help transform your business while keeping IT costs under control.

Simon Zanatta

Head of Client Relations

Contact

Key Benefits

Strategic IT Plans

Your vCIO will be trained for and have a passion for providing the best IT Strategy plan for your business. Keeping sure they remain impartial and with your organisational goals front of mind.

Full IT Department Audit

Our vCIOs will conduct full-scale audits of your entire IT Environment, including current systems, licenses, architecture and core infrastructure to create the best IT Strategy possible for your company.

Cost Effective

A Virtual CIO does not require the hip-pocket commitment of a regular CIO. Access to top-level management and expertise, without the top-level price mark.

Ongoing Support

Our vCIOs work with your business to not only ensure you get a new IT Strategy plan, but also have all the help and support required to ensure painless rollout and maintenance.

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