Automation
Empowering Your Future with 9X5 Automation Solutions
Automation is not merely a buzzword; it’s a powerful force that’s shaping the future of business. In today’s fast-paced world, staying competitive requires more than just keeping up; it demands innovation and efficiency. Automation is the key to achieving both.
9X5 is your partner in realising the full potential of automation. By leveraging cutting-edge technologies such as Business Process Management (BPM), Machine Learning (ML), and Artificial Intelligence (AI), we drive efficiency, reduce costs, enhance customer experiences, and improve overall outcomes.
Automation is not just a tool; it’s a transformative force that can take your business to new heights. Join us in embracing automation as the cornerstone of your organisation’s success.
Contact Us to embark on your automation journey with 9X5.
Chris Gill
Head of Delivery
Key Benefits
Improved Customer Experience
By offering a positive and seamless user experience, customers are more likely to be satisfied with a company's products or services. This can lead to repeat business, positive word-of-mouth marketing, and an overall boost in customer loyalty.
Better Conversion Rates
When users have a good experience with a company's digital product or service, they are more likely to complete desired actions, such as making a purchase or filling out a form. This results in increased conversion rates and revenue for the organisation.
Lower Costs
Investing in UX upfront saves your organisation money in the long run. By identifying and addressing user pain points early on in the development process, companies avoid costly redesigns or fixes down the road.
Competitive Advantage
In today's digital landscape, user experience has become a key differentiator for organisations. By prioritising UX, companies set themselves apart from their competitors and gain a competitive advantage in the marketplace.
Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
UX Services
UX + UI Design & Research Services
9X5’s top-notch UX offerings aid in crafting products and experiences that are endearing to people. We furnish adept UI and UX professionals to aid corporations in boosting their design teams to design digital strategies and accomplish their business objectives.
Digital-centric enterprises necessitate high-calibre UX design services to attain and sustain a competitive edge. Our adept professionals employ tried-and-true methods for designing, prototyping, and validating products, in addition to proffering UI design services to fashion applications that users relish.
Our team of UI and UX experts effortlessly integrate into the software development pipeline to work on user-friendly and intuitive digital products. We possess extensive proficiency in crafting intricate B2B resolutions and consumer applications.
Our Process
Our team keeps up with contemporary trends and works closely with the development crew to design the most efficacious UX/UI solutions for web, iOS, and Android platforms.
Chris Gill
Head of Delivery
Key Benefits
Improved Customer Experience
By offering a positive and seamless user experience, customers are more likely to be satisfied with a company's products or services. This can lead to repeat business, positive word-of-mouth marketing, and an overall boost in customer loyalty.
Better Conversion Rates
When users have a good experience with a company's digital product or service, they are more likely to complete desired actions, such as making a purchase or filling out a form. This results in increased conversion rates and revenue for the organisation.
Lower Costs
Investing in UX upfront saves your organisation money in the long run. By identifying and addressing user pain points early on in the development process, companies avoid costly redesigns or fixes down the road.
Competitive Advantage
In today's digital landscape, user experience has become a key differentiator for organisations. By prioritising UX, companies set themselves apart from their competitors and gain a competitive advantage in the marketplace.
Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
Product Management
Build products that exceed the needs of your customers and keep you ahead of your competition.
We specialise in helping organisations achieve growth through our product management consulting, mentoring, and cultural change services.
Our team of Product Management experts at 9X5 provides a range of services to help businesses succeed, including:
- Product Vision and Strategy
We assist businesses in achieving their objectives by creating a product strategy that aligns with their vision and executes to plan. With more than 25 years of experience in digital product vision, strategy, and roadmaps, we provide our services to start-ups and enterprises looking to transform. - Product Ideation
We have a keen interest in helping start-ups and early-stage businesses validate new product and feature ideas before investing in expensive design and technology builds. - Product Lifecycle Management
Our Product Managers help organisations gain control of the lifecycle of their products, feature prioritisation, and ultimately, their success. We work closely with stakeholders to coalesce their needs while triaging technical questions that arise during development. - Product Team Development
We help growing businesses develop, build, and maintain their product team and function by understanding the necessary skills and timing for hiring. This is a critical component of a startup’s team development and ultimate success.
At 9X5, we believe in collaborative work, regularly discussing challenges and opportunities to leverage our collective experience. This approach helps us provide our clients with more valuable recommendations and execution.
Chris Gill
Head of Delivery
Key Benefits
Vision
A well-defined product management approach helps businesses create a clear product vision that aligns with their overall business objectives. In turn, this helps organisations focus their resources and efforts towards achieving key goals.
Product Development
We take a critical role in the product development process, ensuring that products are developed on time, within budget, and meet customer needs.
Customer Understanding
Extensive market research and understanding customer needs and wants helps create products that meet customer demands.
Business Agility
Ensure products remain relevant in the market by identifying emerging trends, adjusting strategies, and making necessary changes to products.
Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
CRM Systems
We deliver exceptional CRM tools that can elevate your business growth.
A good CRM system can unlock endless possibilities for your business and help you achieve and exceed your goals. At 9X5, we have proven expertise in integrating with leading CRM systems such as Zoho, Salesforce, Dynamics 365, and Hubspot.
An efficient CRM system can offer numerous benefits that can aid in the expansion of your business. The most significant advantage is that it can be tailored to meet your specific requirements and processes. Our experience can ensure that:
- You generate authentic and high-quality leads, which can be quickly sent to the sales team for closing.
- Your team’s interdependence is reduced, and data can be accessed anytime and from anywhere, resulting in overall improvement in efficiency.
- You make smarter decisions based on meaningful and actionable insights that your CRM provides through customer interactions and engagement data.
- You can manage your customer’s information and contact details more efficiently with a well-configured CRM.
- You can keep track of conversions or lost opportunities, thus giving you a comprehensive view of your sales function.
- Your CRM offers multilevel data security with an option to share data on a need-to-know basis.
At 9X5, we take the time to understand your business needs and provide a CRM solution tailored to your needs. We offer only what you require, not what we have.
We are committed to providing customised solutions that solve your business problems and meet your unique requirements. Our team of CRM professionals will strive to fulfil your needs and add more value to your business.
Our top priority is to deliver the best results for your business, which is why we offer customisation services to develop applications that meet your business needs. Don’t wait any longer! Contact us now to discuss your project and book a consultation with 9X5, your trusted CRM partner.
Chris Gill
Head of Delivery
Key Benefits
Improved Customer Relationships
A CRM system helps businesses build and maintain better relationships with their customers. It provides a centralised platform to manage all interactions with customers, including inquiries, purchases, and complaints and allows businesses to track customer history and preferences to provide personalised service.
Increase productivity
Streamline business processes, automate repetitive tasks, and enable teams to collaborate more effectively. By eliminating manual data entry, your business saves time and reduces errors, enabling teams to focus on higher-value tasks.
Sales Management
Manage your sales process more efficiently by providing real-time visibility into the sales pipeline. Track leads, monitor the status of deals, and forecast revenue more accurately.
Better Decision Making
A CRM system provides valuable insights into customer behavior and sales trends. Analysing this data, your organisation can make informed decisions about sales and marketing strategies, product development, and customer service.
Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
Mobile Development
Mobile application development solutions for every business need.
In today’s business landscape, it is imperative to have a robust mobile presence. With customers increasingly reliant on their mobile devices, having a solid mobile application development strategy is crucial for any organisation – and our team of skilled mobile app developers can help you achieve this.
In the modern era, mobile app development has become a vital aspect of navigating the complexities of digital business. As employees increasingly rely on mobile devices for work, and customers and partners demand mobile access to interact with your business through apps, websites, and cloud technologies, it has become essential to prioritise mobile development.
With strong experience in mobile app development and integration with core systems, 9X5 is well-positioned to work with you to enhance your current mobility solutions or create new mobile app concepts from scratch. Our team combines a thorough understanding of your company’s needs, mobile challenges, and market research to deliver a custom multi-platform solution that perfectly meets your requirements.
Chris Gill
Head of Delivery
Key Benefits
Improved Customer Engagement
Mobile applications improve customer engagement by providing them with a more convenient way to interact with your business. When customers access your products or services from anywhere, at any time, it leads to increased loyalty and retention.
Brand Visibility
A well-designed mobile app increases brand visibility by making your business more accessible and visible to potential customers. Having an app on the app store also increases your reach to attract new customers.
Increased Productivity
Mobile apps streamline business processes, increase efficiency, and enhance productivity. Employees can access important information or complete tasks on the go, saving time and increasing productivity.
Competitive Advantage
Mobile applications provide a competitive advantage by differentiating your business from others in the market. A well-designed app that provides unique features or services attracts customers and gives your business an edge over the competition.
Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
Development
Creating value through digital development.
9X5 serves as a digital accelerator for our clients that drives innovation and sustainable value creation. By integrating business design with software engineering, we help bring your digital business to life. We support you throughout the entire process, from defining your business rationale to developing solutions, in order to boost your innovation and speed up your time-to-market.
With our blend of local presence and global operations, you can benefit from both agility and speed. We develop software that suits your needs and utilises data and cloud solutions so that you can easily expand your solutions and gain a competitive edge in the market.
Our unique combination of advanced data and analytics skills, specialised software development, and industry know-how enables us to help you achieve the forefront of digital services, products, and experiences. Let us work together to accelerate your journey towards digital excellence.
Chris Gill
Head of Delivery
Key Benefits
Expertise
Our developers are highly skilled and experienced professionals who bring specialised platform knowledge and expertise to the table. They provide innovative ideas and fresh perspectives that can help you stay ahead of the competition.
Deliver, Faster
Our developers save you time by providing quick and efficient solutions to complex problems. They streamline your processes and improve your workflows, saving time and increasing efficiency.
Cost Effective
By engaging our digital developers, you save on the costs of hiring and training new employees. You can also avoid the costs associated with trial and error and the risk of making costly mistakes.
Flexibility
Our developers work with you on either a project or time and material basis, which means you can scale up or down as needed. This can be particularly beneficial for smaller businesses that don't have the resources to hire a full-time development team.
Our eBook helps demystify the complex world of digital transformation and provides practical insights and strategies to implement it in your organisation successfully.
Architecture
Setting the roadmap for digital transformation requires understanding your organisation's enterprise architecture, strategic goals and client needs.
The enterprise and data architects at 9X5 possess the expertise to translate business strategies and visions into practical enterprise modifications. We make sure to fully comprehend the current and anticipated state of our client’s businesses, enabling progress and digital transformation.
Our enterprise and data architecture services provide a comprehensive understanding of your business processes, data flows, and technological landscape. Collaborating with you, we can establish concrete directions and action steps towards IT and business structures that support your future goals. Our enterprise architects serve as strategic advisors for digital transformation, with a focus on expediting your growth and business efficiency.
Our enterprise architecture framework and methodology are built upon years of experience working with organisations of all sizes across Australasia. In conjunction with the skills of carefully selected partners and vendors, we offer a full suite of capabilities to help you achieve effective enterprise modifications and foster stronger collaboration between stakeholders.
Chris Gill
Head of Delivery
Key Benefits
Meaningful Change
Our architects are skilled at turning business strategy and vision into effective enterprise change. By understanding the present and future state of the business, they can help enable evolution and digital transformation.
Holistic Vision
Our architects provide a holistic and independent understanding of business processes, data flows, and technology environments, enabling them to find concrete direction and step toward IT and business landscapes that support future targets.
Strategic Advice
Our architects provide strategic digital transformation advice. They seek ways to accelerate growth and enterprise efficiency while ensuring alignment with the overall business strategy.
Collaboration
Our architects promote enhanced collaboration between stakeholders by combining our comprehensive architecture framework and methodology with the skills of selected partners.