Digital Platforms

Service Name


The adoption of low-code development tools is on the rise. According to a recent statement by Gartner, the global market for low-code development technologies is expected to reach $26.9 billion this year, marking a 20% increase from 2022. Gartner’s low-code report also forecasts that by 2024, 75 per cent of large enterprises will utilise a minimum of four low-code development tools.

Harness our proficiency in the low-code development platform to craft high-quality enterprise software applications. Our track record in successfully implementing global projects has garnered recognition from industry leaders and pioneers in the low-code sector. With expertise spanning various domains and strategic partnerships with leading low-code platforms like OutSystems, we offer unparalleled capabilities.

What is OutSystems?

Michael Williamson

Head of Sales & Marketing


Key Benefits

Supercharged Development

Accelerate application deployment with swiftly deployable code, forms, workflows, and integrated connectors for a seamless operational experience.

Built-in Security

Low-code platforms adhere to industry standards to guarantee the provision of robust security features.

CX Focussed

Swiftly respond to market shifts and customer demands. Utilizing low-code platforms can significantly elevate CX, fostering a more gratifying digital experience.

Drive Business Growth

Quickly introduce digital solutions that enable your business to seize new markets and through outstanding experiences. Empower collaboration and innovation between developers and business teams, allowing the rapid prototyping and deployment of new ideas within weeks.

Low Code Ebook Cover

Our eBook details the benefits that low-code platforms like Outsystems provide organisations looking to speed up development, improve code quality and tighten the security of their digital innovations.

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Digital Platforms

Service Name


Scalable and secure networks are a necessity to ensure success in the modern digital economy. Yet, with rising demands and limited resources, implementing the correct set of tools and controls for your business takes a lot of work.

As a leading ManageEngine partner, 9X5 supports your IT and security staff by configuring and deploying ManageEngine to ensure seamless deployment and support of the tools you need to secure and manage IT networks, connected devices, deployed apps and infrastructure.

Simon Zanatta

Head of Client Relations


Key Applications

Active Directory management

ADManager Plus

Manage and report on Active Directory, Microsoft 365, and Exchange from a web-based console. Automate user life cycle management, facilitate access governance with workflows, perform secure delegation to the help desk, and satisfy compliance audits.

ADAudit Plus

Maintain network security and compliance by tracking critical GPO changes, monitoring user logins, analyzing account lockouts, spotting malicious insiders, and more.

ADSelfService Plus

Implement self-service password management and SSO for logins to Active Directory and enterprise cloud apps. Secure machine (Windows, Linux, and macOS) and VPN logins with MFA. Protect against credential theft with adaptive and risk-based conditional access.

Exchange Reporter Plus

Monitor Exchange Server, Exchange Online, and Skype for Business and audit changes in real time. Get reports on Exchange entities, such as mailboxes, mail traffic, public folders, OWA, and ActiveSync, and Skype for Business configuration and usage details.

RecoveryManager Plus

Perform incremental or full backups and choose from multiple modes of restoration for Active Directory, Azure AD, Office 365, and Exchange environments to protect your data against ransomware and ensure unprecedented resilience during disaster recovery.

Identity governance and administration


Manage user identities and access, deploy adaptive MFA, protect privileged accounts with UBA, and ensure regulatory compliance for hybrid environments connecting Active Directory, Azure AD, Exchange, Microsoft 365, and more.

M365 Manager Plus

Report on, manage, monitor, audit, and create alerts for critical activities in Exchange Online, Azure AD, Skype for Business, OneDrive for Business, Microsoft Teams, and other Microsoft 365 services from one place.

Identity Manager Plus

Provide users with secure, one-click access to business applications. Centrally manage access to on-premises and enterprise SaaS applications and get deep insights into app usage, user access, and admin activities.

Privileged access management


Secure administrative access to critical IT systems. Establish strict governance over privileged access pathways. Prevent security risks using cutting-edge session management capabilities and advanced analytics.

Password Manager Pro

Eliminate password fatigue with secure, centralised vaulting of privileged passwords. Prevent privilege abuse by enabling selective password sharing and granular access controls based on user roles and requirements.

Key Manager Plus

Gain complete visibility and control over your crypto-key environments. Prevent costly service downtime and impersonation attacks via end-to-end life cycle management of SSH keys and SSL/TLS certificates.

Access Manager Plus

Regulate privileged access to remote enterprise systems via encrypted gateways from a unified console. Achieve total visibility into all kinds of privileged access with extensive session shadowing and auditing capabilities.

Enterprise and IT Service Management

ServiceDesk Plus

Supercharge your IT service desk with our full-stack ITSM solution with native IT asset management and enterprise service management capabilities.

Customer service management

SupportCenter Plus

Effectively manage customer tickets, client accounts, and service contracts to facilitate a superior customer experience with our web-based customer support software.

IT asset management


Monitor the IT asset life cycle from acquisition to retirement, ensure license agreement compliance, and leverage other industry-recommended IT asset management capabilities.

Endpoint management

Endpoint Central

Manage modern and legacy servers, laptops, desktops, mobile devices, and browsers from a single console.

Mobile Device Manager Plus

Securely manage corporate and personally owned devices running Apple OSs, Android, Windows, and Chrome OS.

Patch Manager Plus

Configure automated patch deployment for Windows, macOS, and Linux endpoints, with patching support for over 900 third-party updates across more than 500 third-party applications.

Patch Connect Plus

Automate the distribution of third-party software updates across your business’s IT network by integrating with Microsoft SCCM and Intune.

OS Deployer

Distribute Windows operating systems to computers irrespective of the device’s make or model.

Remote Access Plus

Enable technicians to troubleshoot remote Windows, macOS, and Linux devices, with multi-user collaboration, file transfers, and over 12 system tools at their disposal.

RMM Central

Automate your MSP business’s IT management and discover, manage, secure, and monitor all your clients' devices from a single console.

Endpoint security

Vulnerability Manager Plus

Secure your network with built-in patching that delivers comprehensive visibility, assessment, and remediation of threats and vulnerabilities.

Device Control Plus

Control, block, and monitor USB and peripheral devices to prevent unauthorized access to your sensitive data.

Application Control Plus

Implement sophisticated endpoint privilege management and allow or block applications based on specified rules.

Browser Security Plus

Enforce security policies, manage add-ons, restrict access to unauthorized websites, track users' web activity, and ensure compliance with security standards.

Endpoint DLP Plus

Automate the discovery and classification of sensitive endpoint data and proactively eliminate insider threats by enforcing rules for secure usage and transfer.

Network and server performance monitoring

OpManager Plus

Manage your network devices, servers, storage, and applications and optimize network performance, bandwidth, traffic, flow, firewalls, IP addresses, and switch ports from a single console.


Monitor crucial performance metrics and network availability proactively with over 2,000 built-in monitors for a wide range of network components. Get in-depth visibility for better fault management and greater control over network performance.

NetFlow Analyzer

Get holistic visibility into your network traffic and bandwidth utilization with support for popular flow technologies. Analyze traffic patterns, perform network forensics, optimize bandwidth, and secure your network with advanced security analytics.

Network Configuration Manager

Take full control over your network configurations. Leverage real-time change tracking and customisable compliance policies to avoid violations. Schedule automated backups, and conduct remote network operations with configlets.

Application performance monitoring

Applications Manager

Receive in-depth, code-level insights into your business-critical applications. Resolve performance issues, automate operations, and ensure end-user satisfaction with out-of-the-box support for over 150 technologies.


Gain complete visibility into all IT resources—from websites, APIs, and servers to networks, cloud services, and applications. Collect metrics, logs, and traces in a unified view to detect performance issues and reduce MTTR.

IT incident management


Integrate all your IT management tools with AlarmsOne to manage every IT alert from one window. Reduce alert noise, define escalations, and get notified about critical alerts through email, SMS, and phone call.

Site24x7 StatusIQ

Transparently communicate outages and operational status. Display the status of critical components, allow users to subscribe to updates, and announce upcoming maintenance to manage downtime and build user trust.

DNS management


This cloud-based authoritative DNS provides fast and secure name resolution through strategically placed nameservers across vantage points around the globe. Regulate application access using GeoDNS, IP subnets, and Autonomous System Numbers. Monitor DNS record failures and intelligently rotate records to backup sites.



Equip your SOC with deeper visibility into security events, accelerate threat detection and response, enhance your network security posture, and ensure compliance.

Log and compliance management

EventLog Analyzer

Get better visibility and secure your network from attacks by collecting, analysing, correlating, and archiving log data from servers, firewalls, applications, and endpoints.

Firewall Analyzer

Get the most out of your network security infrastructure by managing and optimising firewall rules, monitoring configuration changes, maintaining compliance, and analysing firewall logs.

Security auditing

ADAudit Plus

Maintain network security and compliance by tracking critical GPO changes, monitoring user logins, analysing account lockouts, spotting malicious insiders, and more.

SharePoint Manager Plus

Secure your SharePoint environment, be it on-premises or in Microsoft 365, by auditing changes to critical permissions and groups, and view usage analytics.

M365 Security Plus

Detect cyberattacks and analyse security risks in your cloud infrastructure. Fortify Exchange Online, Azure Active Directory, Skype for Business, OneDrive, SharePoint Online, Microsoft Teams, and other Microsoft 365 services.

Cloud Security Plus

Spot and neutralise threats across AWS, Azure, GCP, and other IaaS, SaaS, and PaaS solutions. Audit user access to cloud data and resources to stop unauthorised sharing of sensitive data and abuse of critical cloud devices.

DataSecurity Plus

Audit file changes, analyse file storage and security, discover and classify sensitive data, monitor web traffic, and prevent data leaks.


Gain deep insights into enterprise file storage and security, optimise disk usage by managing junk files, and identify security vulnerabilities by assessing file permissions.

IT analytics solutions

Analytics Plus

Get a unified view of all your IT applications in one console. Blend data from several IT applications or databases, and look into the impact of incidents on ticket volume, project delays, costs, and more.


Make informed decisions with a complete set of cloud cost management capabilities. Understand spending at a high level, identify cost-accruing services, attribute spending to business units, set up budgets, and more.

Not Getting the Most Out of Your ManageEngine Investment?

Contact us today for a free ManageEngine Healthcheck (normally valued at $1800) and we will deliver a report showing key enhancements to drive your IT Management forward.


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Digital Platforms

Service Name

Cybersecurity Solutions for Your Business

Redite Cyber & Data Security is the ultimate solution to all your cybersecurity and data protection needs. The Armoured Client solution fills critical security gaps left by conventional Antivirus and Endpoint Detection & Response solutions.

In today’s rapidly transforming work environment, Redite safeguards corporate data integrity, whether the device is managed or not. The lightweight, highly secure solution is configured to protect the applications that matter most to your business. With patent-protected kernel-level keylogging and screen capture protection, Redite offers multiple projections to the application and operating system, making it highly secure.

Redite’s Endpoint Data Protection is essential to providing a secure Cyber Security Posture that mitigates the weaknesses in both technology and users. You can rely on us to protect your data and maintain the security of your business. Trust Redite Cyber & Data Security for comprehensive, reliable cybersecurity solutions. Contact us today to learn more about our Armoured Client solution and how we can help secure your business.

Simon Zanatta

Head of Client Relations


Key Benefits

Comprehensive Data Protection

Redite's solution offers comprehensive endpoint data protection that is configured to protect critical business applications, even on unmanaged devices, ensuring that corporate data integrity is maintained.

Lightweight and Secure

Redite's solution is lightweight, meaning it won't slow down your devices or networks, but it is highly secure, utilising patent-protected kernel-level keylogging and screen capture protection to prevent unauthorised access.

Customisable Projections

Customisable to fit your business's unique needs, providing multiple projections to the application and operating system, ensuring that your security solution is tailored to your environment.

Improved Cybersecurity Posture

By providing comprehensive data protection, even on unmanaged devices, Redite's Endpoint Data Protection can help to improve your organisation's cybersecurity posture, avoiding weaknesses that may exist in both technology and users.

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Digital Platforms

Service Name

Authorised Apple Reseller

Discover the best tools for your business and education with Apple products. Apple’s versatile platforms and powerful hardware offer a unique environment to build customised apps for your company, and with hundreds of thousands of apps for business available on the Apple App Store, you can find the perfect solution to meet your needs.

Empower your employees and students with access to iPad and Mac, and see the benefits of a productive, creative, and collaborative environment. Apple’s technology is designed for all the ways your team wants to work, from solving problems in creative ways to being productive wherever they are.

By choosing 9X5 to manage your Apple needs, you can easily bring Apple technology into your workplace or school. Our experts will help you to procure, deploy, and support Apple products in a way that is simple and cost-effective for your IT team. Give your team the tools they love, and watch as they produce their best work yet.

Simon Zanatta

Head of Client Relations


Key Benefits

Expert Advice

When you work with an authorised Apple Reseller like 9X5, you benefit from expert advice and guidance in selecting the best Apple products and solutions for your business or educational needs. Our experienced team can help you make informed decisions and ensure that you get the most out of your Apple investments.

Customised Solutions

As an authorised Apple Reseller, we can provide customised solutions tailored to your specific requirements. We can help build customised apps, configure devices, and integrate software to create a seamless and efficient workflow that meets your unique needs.

Seamless Deployment

With an authorised Apple Reseller, you can benefit from a streamlined deployment process that ensures a hassle-free transition to Apple technology. 9X5 can manage the entire deployment process, including procurement, configuration, and installation, ensuring that your devices are up and running as quickly as possible.

Ongoing Support

Working with an authorised Apple Reseller also means that you can access ongoing support and maintenance services for your Apple products. Whether you need troubleshooting assistance, software updates, or hardware repairs, we can provide fast, reliable support to ensure that your technology is always running smoothly.

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Digital Platforms

Service Name

Our Apple Device Management and Security Solution

Jamf is the industry-leading solution for Apple Enterprise Mobility Management (EMM). It provides the best and most secure end-user experience for Mac, iPad, iPhone, and Apple TV. With automated management and powerful customisation options, Jamf is the standard for Apple management, delivering everything IT needs to maximise their time and enable end-users to be more creative, productive, and happier.

At 9X5, we understand the importance of Apple devices in the workplace, and we leverage the power of Jamf to ensure that everyone gets the most out of their Apple devices. With Jamf, you can empower those who choose Apple to use the best of Apple, by delivering an exceptional end-user experience that maximises productivity and enhances creativity.

Jamf’s automated management system ensures that IT administrators can focus on higher-level tasks and has powerful customisation options that enable them to tailor the user experience to their organisation’s unique needs. With Jamf, you can take control of your Apple devices and provide a seamless experience that meets the demands of modern business.

If you’re looking for a comprehensive solution for Apple Enterprise Mobility Management, Jamf is the platform for you. The industry-leading solution sets the standard for Apple management, delivering a powerful and customizable system that maximizes productivity, creativity, and happiness in the workplace.

Simon Zanatta

Head of Client Relations


Key Benefits

Centralised Management

Jamf provides a single platform to manage all your devices, from Macs and iPads to iPhones and Apple TVs, giving you greater control and visibility over your fleet.

Improved Security

Enforce security policies and protocols, such as encryption, passcode requirements, and app whitelisting, ensuring that your devices and data are protected from cyber threats.

Increased Productivity

Jamf streamlines device setup and configuration, automating tasks like app installation and device enrolment, which reduces manual labour and frees up IT resources to focus on other important tasks.

User Experience

IT teams can provide a seamless and consistent user experience across all devices using Jamf, ensuring that end-users can access the tools they need to do their jobs from anywhere, at any time.

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Digital Platforms

Service Name

Advanced Data Warehousing

Snowflake is a revolutionary cloud-based data warehousing solution that enables organisations to derive valuable insights from their data. As a trusted partner of Snowflake, 9X5’s team of certified data experts can enhance the performance and control of your Snowflake instance.

Our team of experts is well-versed in leveraging data science models and machine learning pipelines to drive propensity scoring, segmentation, recommenders, customer lifetime values, and attribution analysis. With 9X5’s expertise and Snowflake’s powerful capabilities, your organisation can harness the full potential of your data to gain a competitive edge.

Our team works closely with you to understand your business needs and tailor our solutions to fit your unique requirements. Whether you’re looking to implement Snowflake for the first time or need assistance optimising your existing instance, our team is here to help. Contact us today to learn more about our Snowflake solutions and how we can help your business drive valuable insights from your data.

Simon Zanatta

Head of Client Relations


Key Benefits


Snowflake's cloud-based architecture allows for virtually unlimited scalability, allowing organisations to handle large volumes of data without the need for on-premises infrastructure.


Enables agile development and deployment, providing quick access to data and analytics to support rapid decision-making.


Snowflake's pay-as-you-go pricing model ensures that you only pay for the data storage and processing resources you need, reducing costs and improving ROI.


Built with enterprise-grade security in mind, offering robust encryption, identity management, and access controls to protect sensitive data from unauthorised access or disclosure.

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Digital Platforms

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Education360 is a solution for schools that helps to establish a 360-degree view of each business unit in the school, all the way up to a centralised dashboard view of the entire institution. This cloud-based platform, built on top of Domo, provides near real-time access to business data for decision-makers across the organisation with minimal IT involvement.

In addition to structured and unstructured data, Education360 helps to manage “dark data,” which is continuously collected and stored but is not organised. This data is often overlooked and not used to its full potential. Our team works with schools to develop a data strategy that helps to explore, store and structure their data to derive real business value. Once the data is organised, we supply visualisations, dashboards, and analytics that make big data easier to understand and manage.

Centralising data through Education360 helps schools better understand the information they collect and make more informed decisions based on that data. Our consultants help schools to identify key metrics and use data to drive continuous improvement. By leveraging the power of analytics, Education360 can help schools save time, reduce costs, and improve student outcomes.

Investing in Education360 provides a way for schools to gain access to valuable insights hidden within their data. Being ready for data analytics can be costly for schools, leading to missed opportunities and poor decision-making. Education360 helps schools to become more data-driven and make informed decisions that positively impact their students, faculty, and staff.

Aquib Mehdad

Customer Success Manager


Key Benefits

Data Governance

Effective data governance begins at the data source with clear business rules, ownership, and stewardship to ensure quality, compliance, and management of data. We provide targeted data governance services for Education360 and governance councils.


We are committed to empowering your team to fully utilise the platform, develop new use cases, and maximise your investment long into the future for shared success.


We offer specialist Domo solution architecture services to ensure your dashboards are designed to the highest standards. This includes designing robust data sourcing, two-way integrations, and scalable data pipelines.


From the implementation of architected solutions to the development of custom connectors and apps. Our certified and skilled developers will ensure the highest quality implementation of your projects.

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Analytics360 Lite

Analytics360 Lite

Digital Platforms

Service Name


Analytics360 Lite, developed in collaboration with Domo, is an affordable way for organisations to access a full enterprise analytics suite without incurring the costs of standing up their instance and providing businesses with the chance to build an analytics proof of concept before upgrading to the full Domo version.

With Analytics360 Lite, businesses can easily collect, organise, and analyse data from different sources, streamlining decision-making processes and improving overall data accuracy. It offers near-real-time data insights, which can be particularly useful for businesses that need to respond quickly to market changes or customer demands.

Furthermore, businesses can leverage over 150 chart types, including maps, Candlestick and Trellis charts, powered by Domo’s proprietary visualisation engine to present data in an easily understandable format.

Another key benefit of Analytics360 Lite is collaboration, providing teams with a collaborative platform to work together on data analysis projects. This can help improve communication and collaboration across different departments and teams.

Overall, Analytics360 Lite is an accessible way for businesses to leverage the value of their data and improve decision-making processes, leading to better business outcomes.

Chris Knee

Business Development


Key Benefits


Analytics360 Lite provides a full enterprise-grade analytics suite without the costs of purchasing your own instance, making it an affordable option for small to medium-sized businesses.

Data Management

A centralised platform for data management, allowing easy collection, organisation, and analysis of data from different sources.

Real-Time Insights

With Analytics360 Lite, access near real-time data insights to make data-led decisions quickly.


Enterprise-grade security features like encryption, access controls, two-factor authentication, and data monitoring to ensure your business's data is safe.

Data and Analytics eBook Cover

This eBook covers analytics fundamentals, its relevance to mid-sized businesses in Australia, and its advantages.

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Digital Platforms

Service Name


Analytics360 is a comprehensive solution that consolidates your business data from various sources, enabling you to gain a holistic view of your organisation’s vital metrics. By leveraging cutting-edge technology and advanced methodologies, Analytics360 empowers businesses to unlock their full potential by delivering valuable insights and alerts on critical changes in performance. This solution is designed to provide actionable insights, assisting you in achieving exceptional business outcomes.

With Analytics360, businesses can quickly establish a 360-degree view of each business unit, ultimately leading to a centralised dashboard view of the entire organisation. The platform is built on top of Domo. This leading cloud-based platform provides near real-time access to business data, empowering decision-makers across the organisation with minimal IT involvement.

Analytics360’s deep analytical and data-driven insights allow enterprises to make informed decisions and identify areas for improvement, enhancing overall performance. With its intuitive interface and seamless integration, Analytics360 enables businesses to streamline their data management processes and maximise their ROI. With Analytics360, your organisation can achieve significant growth and sustainable success.

Aquib Mehdad

Customer Success Manager


Key Benefits

Data Consolidation

Analytics360 can consolidate data from thousands of sources, providing a holistic view of your business's vital metrics.

Valuable Insights and Alerts

Delivery of actionable insights and alerts on critical changes in performance to achieve outstanding business outcomes.

Data Reimagined

Analytics360 enables rapid establishment of a data lake that captures and integrates structured and unstructured data from various sources, making it available for downstream analytics and BI. This unlocks valuable insights that drive better decision-making.


Intuitive interface that enables easy drag-and-drop ETL and data modelling, eliminating the need for complex coding. This empowers users to analyse data and gain valuable insights quickly and easily.

Data and Analytics eBook Cover

This eBook covers analytics fundamentals, its relevance to mid-sized businesses in Australia, and its advantages.

Digital Delivered®

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Digital Platforms

Service Name


Domo is a cloud-based platform that provides powerful data analytics and business intelligence capabilities to organisations of all sizes. With Domo, businesses can harness the power of their data to gain valuable insights and make informed decisions.

At 9X5, we have years of experience working with Domo solutions and have successfully implemented the platform across various industries, including education, banking, finance, and IT providers. Our team of experts can help you leverage Domo’s advanced features to streamline your operations and drive growth.

Domo’s platform delivers rapid and relevant analytics and insights, allowing businesses to make data-driven decisions and position themselves for success.

Domo takes data security seriously, providing robust security protocols, including two-factor authentication (2FA) and encryption to protect your data. Domo also offers various integrations, allowing businesses to seamlessly connect to various data sources and extract, transform, and load (ETL) data to gain valuable insights. With Domo, you can trust that your data is secure and your insights are accurate.

Whether you’re looking to improve your financial reporting, optimise your marketing campaigns, or streamline your supply chain, Domo has the necessary tools and features.

Aquib Mehdad

Customer Success Manager


Key Benefits

Data Warehousing

Domo's cloud-based data warehousing solution provides businesses with an agile, scalable, and secure platform to store, manage, and analyse their data, helping them make data-driven decisions.

New Ways to Work

Build data apps to enhance productivity, improve workflows, and automate processes in days and weeks, not months.

Empower Your Team

By putting intuitive, high-performance apps in the hands of all your teams, they can make better decisions in their day-to-day work.

Amplify Your Data's Value

Get more from your data by integrating all your existing systems—augmenting them with new apps, tools, and data sources.

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Free Trial

Try out the Domo platform for 30 days. Fully featured with unlimited users.

Give every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experiences that drive a culture of data curiosity. With Domo, you can multiply the business impact of everyone on the org chart. With Domo, your team gets access to a comprehensive, cloud-based analytics platfrom with market leading AI, visualisations and dashboards. As Australia’s leading Domo partner, 9X5 is here to help support your analytics journey with professional services, industry-proven frameworks and ongoing support.

  • Unlimited users: For your 30 day trial!
  • 50+ features included: Create BI dashboards, build apps, transform and govern your data at scale, integrate AI in your business, and more.
  • Empowered workforce: Give all users access to real-time data to make fast, smart decisions that transform the business.
  • Flexible pricing: At the end of the 30 day period, get budget-friendly pricing based on how much you use the platform.
Data and Analytics eBook Cover

This eBook covers analytics fundamentals, its relevance to mid-sized businesses in Australia, and its advantages.

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