Goplay Commercial Playgrounds

Challenge

Prior to the involvement of 9X5, Goplay Commercial Playgrounds, a leading playground manufacturing company, faced challenges with its analytics and reporting processes.

The company operated on multiple platforms, resulting in a fragmented and inefficient system. The Managing Director spent significant time manually printing reports and gathering insights from various platforms.

This consumed valuable time and led to a need for more centralised and accurate data. Goplay needed a solution to streamline their reporting, improve data consolidation, and enable more efficient decision-making.

Solution

9X5 implemented a solution that involved transitioning to a paperless office and leveraging Zoho CRM and Domo. Zoho CRM was set up as part of the transition to capture project data and provide project governance. The data from various operational systems, including Zoho CRM, was then consolidated onto Domo dashboards using Domo’s powerful built-in ETL (Extract, Transform, Load) tooling. This automation eliminated manual reporting and data collection, enabling real-time visualisation and analysis.

Domo’s comprehensive platform served as a significant tool for Goplay’s business decisions, providing insights into the company’s structural and financial aspects. The consolidation of data from multiple platforms into Domo dashboards allowed the executive team, including the Managing Director, to access the information they needed quickly and easily.

“What used to take hours per week now takes minutes. It’s fast. I see it, make decisions and execute.”
James West, Managing Director at Goplay Commercial Playgrounds

Impact

The solution provided by 9X5 has profoundly impacted Goplay Commercial Playgrounds, addressing the challenges they faced with their analytics and reporting processes.

One of the critical impacts of the solution is the streamlining of reporting and data consolidation. Previously, the Managing Director had to spend significant time manually printing reports and gathering insights from multiple platforms. With the combined efforts of Domo & Zoho CRM, this time-consuming process has been eliminated. The integration of Domo’s ETL tooling has automated the data collection and consolidation process, resulting in real-time data visualisation and analysis. This has significantly improved the efficiency of reporting, allowing the Managing Director and other stakeholders to access the information they need quickly and easily.

The centralisation of data onto Domo dashboards has provided a comprehensive platform for business decision-making. The executive team now has access to insights on the company’s structural and financial aspects in one centralised location. This has facilitated more informed and data-driven decision-making, enabling the team to make strategic choices based on accurate and up-to-date information.

The transition to a paperless office has also contributed to increased efficiency and reduced resource consumption. By eliminating the need for manual printing and physical document storage, Goplay has reduced its environmental footprint and improved overall operational sustainability.

The implemented solution has had a transformative impact on Goplay Commercial Playgrounds. The streamlined reporting process, improved data consolidation, and real-time data visualisations have saved time, enhanced efficiency, and enabled more informed decision-making. The adoption of a paperless office has not only increased operational sustainability but has also contributed to a more modern and efficient work environment.