Better Built Homes

Challenge

Better Built Homes faced the challenge of effectively collecting and analysing data from various disparate sources.

They needed a solution to integrate their CRM, Sugar, accounting data from Data-builder, data from Onsite Companion, 30+ Excel sheets from different sites, and social media data into a centralised platform for comprehensive analysis and informed decision-making.

Solution

Better Built Homes partnered with 9X5 to address their data management challenges and implemented Domo, a powerful data analytics and visualisation platform.

With the guidance of 9X5, they configured Domo to connect and collect data from their diverse sources, including CRM Sugar, accounting systems, Onsite Companion, Excel sheets, and social media platforms such as Instagram and Facebook.

The integration of these data sets provided Better Built Homes with a holistic view of their operations and customer interactions.

Impact

Domo improved data accessibility by centralising data from multiple disparate sources. With all the data in one platform, stakeholders across the organisation could easily access and analyse information, leading to the creation of a data-led culture within the business.

Domo’s robust analytics capabilities enabled Better Built Homes to configure and visualise custom dashboards to address their unique pain points directly. This allowed them to gain valuable insights into customer relationship management, accounting, on-site operations, social media engagement, and website analytics. The ability to analyse data in real-time empowered the organisation to make proactive decisions based on accurate and up-to-date information.

Domo’s integration capabilities streamlined processes and reduced manual data entry efforts. Automation of data import and updates from different systems saved time and improved data integrity. This resulted in streamlined operations, increased efficiency, and minimised the risk of errors.

The scalability and flexibility of Domo’s architecture also allowed Better Built Homes to adapt to future growth and changing business requirements. The Domo-as-a-Service model offered by 9X5 allowed them to tailor their usage and consulting services, ensuring optimal resource allocation and maximising return on investment.

By partnering with 9X5 Consulting and implementing Domo, Better Built Homes successfully overcame their data management challenges. The solution provided them with the necessary tools, support, and insights to drive business growth, improve decision-making processes, and achieve a significant return on investment.