Telephony
What are Telephony Services?
We provide Cloud PABX telephony solutions to provide businesses with advanced communication features and capabilities. Unlike traditional on-premises PABX systems, which require hardware installation and maintenance, cloud PABX systems are hosted and maintained by us, making them an ideal solution for businesses of all sizes.
With a tailored cloud PABX system, you can easily add or remove users, features, and services as your needs change.
This flexibility allows you to adapt to changing market conditions, expand into new markets, and remain competitive without incurring high costs or downtime.
Unlike traditional phone systems, which require significant upfront capital expenditures and ongoing maintenance costs, our cloud PABX systems are subscription-based, with low monthly fees and no hardware or software to purchase.
In addition, we offer a range of advanced features and capabilities that can help your business streamline its operations, including call routing, voicemail-to-email, and integration with other communication tools, such as video conferencing and collaboration platforms.
Our cloud telephony solutions offer your business a flexible, affordable, and feature-rich communication solution that helps you stay competitive and meet the evolving needs of your customers. With the ability to scale up or down as needed and access advanced features and capabilities, businesses can enjoy a modern communication infrastructure supporting their growth and success.
Simon Zanatta
Head of Client Relations
Key Benefits
Scalability
With our cloud PABX solutions, you can easily add or remove users, features, and services as your needs evolve. As a result, adapt to changing market conditions and remain competitive without incurring high costs or downtime.
Support
Unlike on-premises PABX, our cloud-based solution does not require hardware installation and maintenance, and we administer the system, allowing you to focus on core business activities.
Cost-Effective
Unlike traditional PABX systems, which require significant upfront capital expenditures and ongoing maintenance costs, our cloud-based solution is on a subscription basis, with low monthly fees and no hardware or software to purchase.
Advanced Features
Our solution offers a range of advanced features such as call routing, voicemail-to-email, and team integration with other communication tools, such as video conferencing and instant messaging.
MPLS
What is MPLS?
Multiprotocol Label Switching (MPLS) is a high-performance protocol used in modern networks to improve data transmission efficiency. Unlike traditional networking protocols, MPLS uses a pre-determined fixed path for each data packet, making it faster and more reliable.
MPLS is particularly useful for businesses that require a high network performance and reliability level, such as those that rely on real-time data transmission or virtual private networks (VPNs). It can also help businesses reduce network congestion and increase bandwidth utilisation, making it an ideal solution for large-scale networks that handle high traffic volumes.
Another benefit of MPLS is its ability to prioritise different types of traffic, such as voice or video data, over other types of traffic. This traffic prioritisation allows businesses to ensure that their most critical data is given priority, even during high network congestion.
Simon Zanatta
Head of Client Relations
Key Benefits
Security
MPLS provides high security by creating an isolated network, separated from the public internet, which helps protect sensitive data and prevent unauthorised access or data breaches.
Performance
By controlling data flow through specific paths, MPLS ensures reduced congestion and improved performance for mission-critical applications.
Scalability
By reducing the processing required by network devices, MPLS is highly scalable, allowing you to add locations and sites without compromising performance.
Quality of Service
Prioritise traffic for different applications or services, ensuring critical applications, such as voice or video, receive the necessary resources and operate smoothly.
Telstra Internet Direct
What is Telstra Internet Direct?
Telstra Internet Direct (TID) provides high-performing, reliable internet to run business-critical applications to ensure a consistent experience for your staff and customers. With one of Australia’s largest internet backbones, exceptional coverage and enterprise-grade security, you can remain confidently connected to your digital world.
Telstra offer more Points of Presence in Australia than other providers, plus more than 900 Points of Presence world-wide for ease and speed of access.
Telstra’s high capacity network has full redundancy and inbuilt security, backed by proactive monitoring and management. You also have the assurance of 24/7 helpdesk support, while an online portal lets you view, troubleshoot and manage your service.
Telstra Internet Direct gives you the flexibility to choose from a wide range of carriage types, speeds, usage and pricing, the option of IPv6 addressing, and a range of additional services.
Simon Zanatta
Head of Client Relations
Key Benefits
Backed by Telstra
Faster speeds nationally backed by one of Australia’s largest internet backbones.
Security & Monitoring
24/7 network monitoring and management along with built-in redundancy ensures high levels of network availability for your operations.
Support
A dedicated online helpdesk, backed by a technical support desk ensures any issues are resolved quickly.
Reporting
A dedicated customer portal to view your usage helps you budget and plan capacity growth.
NBN
NBN for Business
At 9X5, we understand that businesses need reliable and fast internet connections to operate efficiently and stay competitive. That’s why we offer NBN solutions that cater specifically to businesses of all sizes.
The NBN provides faster internet speeds, greater reliability, scalability and improved communications for your team to better connect with customers and each other.
We offer a range of NBN plans that can be tailored to suit the specific needs of your business. Our expert team is on hand to help you choose the right plan for your business and ensure a smooth transition to the NBN.
To learn more about how the NBN can benefit your business, contact us today and speak to one of our NBN experts.
Simon Zanatta
Head of Client Relations
Key Benefits
Speed
The NBN offers faster internet speeds than traditional broadband connections, allowing businesses to carry out tasks more efficiently and effectively, such as downloading and uploading large files, video conferencing, and running cloud-based applications.
Reliability
The NBN is less susceptible to downtime and interruptions than traditional networks, ensuring that businesses can stay connected and online, reducing lost productivity and revenue.
Flexibility
By reducing the processing required by network devices, MPLS is highly scalable, allowing you to add locations and sites without compromising performance.
Communication
NBN provides the ability to communicate more effectively through video conferencing and other online collaboration tools, helping businesses build stronger relationships with customers, partners, and suppliers.