Equipment Solutions Provider

The client faced issues with low system security and a lack of endpoint management

Challenge

The client faced issues with low system security and a lack of endpoint management, leaving them vulnerable to potential threats. Additionally, they had no dedicated employee management software, making it challenging to efficiently manage and track staff activity and productivity.

 

Solution

9X5 initiated a comprehensive migration project, moving the client from minimal to robust security measures. This included the installation of a firewall within the client’s network to safeguard data and systems effectively. The client first connected with 9X5 Consulting for a thorough security assessment, aiming to pinpoint and mitigate any vulnerabilities in their systems. Impressed by 9X5’s expertise and in-depth approach, the power plant equipment supplier company decided to build on this initial work, expanding the partnership to embrace further digital transformation across multiple facets of their operations. Following the security assessment, 9X5 Consulting recommended a series of tailored solutions to strengthen the client’s capabilities. 9X5 introduced effective Conferencing Solutions to streamline communication across teams and locations, making collaboration more seamless. Alongside this, 9X5 set up advanced Video Surveillance to boost security, providing real-time oversight of critical areas.

 

Impact

With enhanced security protocols and employee management system, the client experienced a significant improvement in data protection and operational efficiency. The solution not only reduced security vulnerabilities but also aligned their infrastructure with modern business requirements.

 

“9X5 provide consistent high standards of service with equivalent levels of professionalism. From improving the security of our systems, to the implementation of upgraded VoIP services, 9X5 demonstrate a commitment to customer satisfaction that has greatly helped our company evolve its function to match modern business needs.”

James Fitzgerald

General Manager

Client Overview

Our client is a trusted provider of equipment solutions tailored to the energy sector, partnering with global manufacturers to deliver products that meet Australia’s rigorous standards. Their offerings include advanced transformers, retrofit solutions for ageing infrastructure, protection relays, and specialised accessories. With a focus on large-scale, critical projects, they are dedicated to strengthening the nation’s power infrastructure. Their comprehensive services cover technical specification development, project management, logistics coordination, and after-sales support, ensuring reliable outcomes and long-term value.